How many tickets do you receive that your clients could have solved if they had simply had access to the right information? By collaborating with your clients in MyGlue, you empower them with a certain level of self-service capabilities.
It’s the nature of shadow IT that you’re probably unaware of the extent to which your clients rely on unauthorized apps, devices, or other technologies. Nonetheless, this creates a dangerous vulnerability.
Halloween isn’t the only spooky thing that takes place every year. In fact, far more terrifying is what takes place every day, scrawled on sticky notes throughout your clients’ offices, or written in emails to their colleagues. That's right, Password Horror Stories.