We’ve got your back! Get in-app technical support – provided for
all IT Glue customers.


Call us at:

Online Support

  • In-App Support

    All issues may be reported through the green in-app support button found in the lower-right of the application. This is the most effective way to report problems or ask questions – you will even get directed to self-help articles based on your question.

  • Email Support

    For non-critical support issues, or when issues exist with in-app support, issues may be reported to our support team by email at [email protected].

  • Knowledge Base

    Our Knowledge Base is growing each week, and includes useful how-to articles, feature requests, and best practices, etc. Many questions submitted through in-app support become knowledge base articles.

  • IT Glue Academy

    Become an IT Glue Certified Professional. The IT Glue Academy contains courses to help you learn how to get the most out of IT Glue, and implement documentation best practices.

Emergency Support

  • System Downtime – We monitor IT Glue very closely, but in the unexpected event of system downtime, please check our status page and follow our twitter feed (@itglue) for regular updates. You can also contact us by phone.

All Other Inquiries