Powering and Automating IT Documentation at Scale

All-in-one automated discovery, documentation, password rotation and diagramming solution
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Leave the site walks to us. The Network Glue collector detects all devices on your clients’ networks regardless of vendor. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments.


Say goodbye to hidden devices and incomplete user information. All network devices, as well as cloud, hybrid and on-premises user information from Azure AD and Active Directory are automatically documented and updated in IT Glue. This includes virtual components of networks for Hyper-V and VMware.


We can’t all be artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons help to quickly interpret network diagrams, and are fully integrated with IT Glue so contextual information is pulled up when a device icon is clicked.

Password Rotation

Don’t let stale passwords put you at risk for credential stealing. Easily rotate on-premises Active Directory passwords in IT Glue with just one click. The new passwords will be automatically updated in Active Directory as well, reducing human errors and time waste.

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Strategic Network Planning

Be proactive, not reactive. The information Network Glue provides empowers you to advise your clients on high-stakes issues like security.

Quarterly Business Reviews (QBRs)

Knowing your clients’ networks means that you know their areas of inefficiencies, too. You can then leverage QBRs as an opportunity to offer your strategic vision.

Onboarding New Clients

Speed up your onboarding process. Remotely. And with just a few clicks. The more documentation you have off the bat, the greater levels of service you can provide.


Visualize your clients network and interpret areas of weakness. Network Glue diagrams make identifying and troubleshooting issues simple and efficient.

How Network Glue Works

Remotely install the Network Glue collector on your clients’ networks, and watch the magic happen.


Once installed, the Network Glue collector detects all devices on your clients’ networks, such as (but not limited to) printers, routers, and switches, regardless of their vendor.


Not only does Network Glue automatically document all network devices, but it ensures that these devices remain up to date by refreshing the network periodically.


Network Glue generates comprehensive network diagrams, allowing you to visualize your clients' networks without any of the manual effort.

Password Rotation

Keep your passwords fresh and data safe with Password Rotation. With Network Glue, you can easily rotate on-premises Active Directory passwords in 1-click. The new passwords will be automatically updated in Active Directory as well, reducing human errors and time waste.

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The Network Glue blog covers tips and tricks on how you can leverage the power of network
documentation and automation to better service your customers.

February 01, 2024

What is a Standard Operating Procedure (SOP)? Types, Benefits & More

In today’s fast-paced business environment, having clear and efficient processes is crucial for success. A standard operating procedure, commonly known as an SOP, plays a pivotal role in streamlining operations across various industries. This blog post will explore what SOPs are, how they function and their significance in the business world. We’ll also delve into […]

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January 22, 2024

Revolutionizing Network Management With IT Glue and Datto Networking Integration

Several months after the successful launch of our IT Glue/Datto Networking (DNET) integration, we are thrilled to introduce a series of powerful updates that promise to revolutionize how you manage your networks and their documentation. In this blog post, we’ll delve into the enhancements made since the initial integration, emphasizing the incredible strides toward intelligent […]

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January 18, 2024

Unlocking the Power of MyGlue: A New Frontier for Internal IT Teams

Exciting news for our valued users: MyGlue, once exclusively designed strictly for MSPs, is now also available for internal IT teams. Say hello to a new era of secure collaboration and streamlined internal communications with MyGlue’s evolution into a robust intranet platform. Leveraging your IT Glue documentation for seamless end-user collaboration Your existing IT Glue documentation […]

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January 15, 2024

What Is IT Asset Management (ITAM)?

Eager to understand the foundational pillar of streamlined IT operations? Let’s explore the inner workings of IT asset management (ITAM). In this blog post, not only will we define ITAM but also shed light on its intricate workings and why IT professionals worldwide prioritize it. Picture this as your go-to guide as we delve into […]

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Our Happy Customers

See what our partners are saying about Network Glue!

Frank Hannaford – Project Manager, CoreTech

“Network Glue gives us the context so the on-call techs can easily zone in on devices and the information they need to very quickly know what’s going on.”

Steve Rickets – Director of Technical Services, Roeing

“We implemented Network Glue for 3 of our clients so far, and it has already given us a lot of network insights, such as devices and connections, that we never had before. We never bothered with the 3 networks that we just mentioned as it will probably take us at least two to three days of work.”

Matt Lucas – FRC Manager, CBE IT Solutions

“Before Network Glue, network documentation was a multi-hour manual process. Now, this whole process is automated. The ongoing updates to documentation and diagramming is what we find the most valuable. When our on-site technicians make a change, they no longer have to remember to update the documentation and diagrams, and our help desk automatically sees these changes.”

Frequently Asked Questions

Network discovery refers to the process that allows all the devices including computers to be discovered in a network. If you want to monitor your network infrastructure, this is the first step you have to incorporate into your system. By gaining visibility into the network devices, network administrators can have better control over device inventories, who can access the devices and how the devices communicate with each other.

The purpose of network discovery is to improve visibility into a network infrastructure. In any given network, there is a huge volume of devices connected with each other. New devices such as printers, routers, access points and switches are also frequently added to a network. Without network discovery, it is hard to keep track of all these devices. A network discovery tool helps you manage your network better and identify points of failure before they turn into actual issues.

When you have network discovery enabled, the data transmission between various devices in your network can be intercepted by a third party. This is called network sniffing. However, this can be prevented if you have strong encryption enabled in your network. The benefits of network discovery far outweigh the disadvantages. For instance, an invalid device connected to your network can be a hacker trying to access your network. When network discovery is enabled, you can track and prevent such unauthorized access.

A network discovery tool is a software solution that scans the network and discovers all the devices connected to it. Network discovery tools are commonly used to detect network overloading, network vulnerability, server issues, connectivity issues and more. Network discovery is not a one-and-done process. Network data must be gathered periodically without fail. A network discovery tool can be used to automate this process and detect or report any issues with the network.

A network discovery solution scans your network for IP addresses and subnets with the help of network protocols like SNMP (Simple Network Management Protocol). Once devices are detected with the help of their IPs and subnets, they will be automatically updated in the device inventory of your network. Robust network discovery tools like Network Glue also come with features like network diagramming to create a visual representation of how devices are connected in your network. This process is done continuously, and the network information is kept up to date.

In addition to network discovery, a network discovery tool should also come with strong automation and network diagramming capabilities. In today's complex IT environments, networks are getting more complicated than ever. You need a tool that automatically scans network devices and populates the information in your documentation software. Robust tools like Network Glue come with features like network diagramming to give you a visual representation of the network. Moreover, your network discovery software should be able to integrate with other popular tools in the market.