IT Glue for MSPs

The only SOC 2 (type II) IT Documentation solution
that you can trust. Find, track and know everything.

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“IT Glue is helping us organize our data better. IT Glue claims to be a documentation platform but it is so much more. Their design and methodology make organization of information much easier to find, much simpler to input and puts your team in the mode of WANTING to document rather than run from it. This tool will help our company be more efficient and more helpful to our customers.”

Bo Soileau, CEO, ISS-Central

“Before IT Glue, we had documentation spread through SharePoint, LastPass, OneNote, OneDrive and emails. This increased the areas of documentation we need to gather for a client. With IT Glue, it’s a one-stop-shop for client documentation, and it is so easy to use.”

Lee Bailey, IT Business Consultant, Stambaugh Ness Business Solutions

“A critical component to documentation is tracking changes, updates and deletions. Not only does IT Glue provide a more efficient and effective way of consolidating and structuring our documentation, but it also provides comprehensive audit trails with full access to revision histories. I love everything about IT Glue, including its ease-of-use interface, built-in templates, best practices, universal search, and integration with our PSA and our RMM. It has been a game changer. IT Glue has significantly reduced our onboarding times and streamlined our processes.”

Lacretta Incorvaia, VP of Technical Services, Reliable Solutions Group

IT Glue helps you focus on what matters

Cut time waste by 50% and get more time back today
to do what you enjoy.

Service your clients with confidence and speed

Everything you need to know is just a click away. 100% assurance that all knowledge is documented so there’s no single point of failure.

Confidently run and grow a profitable business

Get your operations in order with standardized and repeatable processes so you can step back from the day-to-day.

Everything you need to service your clients accurately and with speed.

IT Framework

Leverage a framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of onboarding and organizing your clients’ information to effectively service them.

Global and Local Search

Easily search across and within all your assets and clients to find the exact information you are looking for in seconds.

Documentation Consolidation

Consolidate information from PSA, SharePoint, Confluence, OneNote, Google Drive and more, into one, so anyone on your team can find it.

Process Management

Streamline routine tasks, track progress and ensure accountability with checklists. Easily get started with out-of- the-box checklist templates that are based on TruMethods’ framework.

Advanced Integrations

With 50+ integrations (and counting), automate your documentation with more than just PSA and RMM integrations.

Automated Network Discovery

Automatically discover detailed network information, including network devices, virtual machines, network connections, ports and Azure & Active Directory

M&A and NOC Collaboration

Link multiple IT Glue accounts through GlueConnect to cross-support customers during M&A or NOC engagement.

Enterprise Grade Security

Safeguard your data with MFA, SSO, IP access control, host-proof hosting, version control, audit trail, permissions and roles, all within a SOC 2 Type II compliant solution

Automated Account Backup

Always have up-to-date IT Glue data that is automatically backed up based on your preferred schedule.

Client Collaboration

Securely collaborate with your clients on IT documentation and empower your clients to resolve simple IT issues with a branded client portal.


Securely access IT Glue information without leaving any webpages with Browser Extension. Do the same on the go with the mobile app

Documentation Culture

Instill a culture of documentation excellence by measuring, rewarding and gamifying documentation

Trusted by Over
MSPs Worldwide

With dedicated on-boarding and consulting, and world-class support, you will be servicing clients with speed in no-time



5 user minimum

IT Glue’s basic plan gives you full documentation functionality, allowing you to increase productivity today.

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5 user minimum

Our Select plan is for those with more sophisticated needs but the same desire for productivity enhancement.

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as low as $42/user

5 user minimum

1-4 user options available for $50-99/user

Our most popular plan, Enterprise is packed with unique value-added features and advanced automation.

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Extend your productivity with recommended add-ons:


The simple & smart way to secure your clients’ digital footprints.
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Network Glue

Automate network discovery, documentation, & diagramming.
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Atom Creek: IT Glue & Network Glue Success Story

Atom Creek embraces the potential of technology — but it also values long-term relationships with its customers, technology partners and team members. This approach empowers the Atom Creek team to support the ongoing success and security of organizations in practically every major industry in the United States.

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Savadge Networking Solutions (SNS IT)

The team at SNS IT did not have an organizational system to document their clients’ mission-critical IT information, and they were using disparate spreadsheets and Google Drive to store information. “Things were very chaotic. IT information was scattered across numerous disorganized spreadsheets, and we didn’t have a secure location where our team could find the information they needed when they needed it,” states Cloy.

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Tarilon Technology Services Achieves Simplified Documentation With IT Glue

Tarilon Technology Services is a Managed Service Provider that focuses on small businesses. As their operations expanded, managing IT information on a single encrypted platform for all customers became challenging and a security risk. The implementation of IT Glue proved transformative, providing a unified, secure and easily accessible IT documentation hub.

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