IT Glue for IT Departments

Finally, an all-in-one asset, password and knowledge
management solution designed for IT departments.

“Before coming to my current organization, I worked for multiple MSPs, and documentation is non-negotiable. I have used other documentation tools, such as Confluence, but IT Glue is far more superior. It is intuitive and easy to use. Even if you don’t know what you are looking for, you can find what you need. It is that intuitive. We have multiple locations and we don’t have technical personnel on each site. IT Glue allows us to take a proactive approach, so if there’s an outage, we can assist quickly instead of hunting things down. IT Glue helps us with future-proofing our documentation and meeting audit requirements.

Matt Howell, System Administrator, Vantage Point Title, Inc.

“All of my data used to be spread out in various places, it was disjointed and not relatable between assets. With IT Glue, features such as Flexible Assets and Procedures have been helping to get information quickly and fully to a new technician.

Bob Brooks, Chief Information Technology Officer, Greene County Public Health

“Before, we tracked a handful of things via Excel spreadsheets, but for the most part we didn’t track anything. This resulted in a lot of issues regarding asset management and license tracking. IT Glue is a name I’ve heard bounced around the industry, always with a positive tone. I looked at your solution along with a few open-source alternatives. You offer a clean interface, great documentation and your product stays up to date. The final selling point was the Network portion, allowing us to map out our infrastructure. We now have a central location to store procedures and valuable asset information. Overall, it wasn’t about saving time, it was to provide more organization.”

Zach Warren, IT Director, City of Murray

Simplify your world by bringing order to chaos

Ditch the spreadsheet and siloed tools – confidently know what assets you have, who has your assets and where your assets are, minus the financial and technical burden.

Knowledge you need, when you need it

Everything you need to know is just a click away. 100% assurance that all knowledge is documented so there’s no single point of failure.

Time to step off the hamster wheel

Buy back your time to do what you enjoy with standardized and repeatable processes so you can step back from the day-to-day tasks.

Complete confidence in understanding everything about your IT infrastructure and everything in between

IT Framework

Leverage a framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of onboarding and organizing your clients’ information to effectively service them.

Global and Local Search

Easily search across and within all your assets and clients to find the exact information you are looking for in seconds.

Documentation Consolidation

Consolidate information from PSA, SharePoint, Confluence, OneNote, Google Drive and more, into one, so anyone on your team can find it.

Process Management

Streamline routine tasks, track progress and ensure accountability with checklists. Easily get started with out-of- the-box checklist templates that are based on TruMethods’ framework.

Advanced Integrations

With 50+ integrations (and counting), automate your documentation with more than just PSA and RMM integrations.

Automated Network Discovery

Automatically discover detailed network information, including network devices, virtual machines, network connections, ports and Azure & Active Directory

M&A and NOC Collaboration

Link multiple IT Glue accounts through GlueConnect to cross-support customers during M&A or NOC engagement.

Enterprise Grade Security

Safeguard your data with MFA, SSO, IP access control, host-proof hosting, version control, audit trail, permissions and roles, all within a SOC 2 Type II compliant solution

Automated Account Backup

Always have up-to-date IT Glue data that is automatically backed up based on your preferred schedule.

Client Collaboration

Securely collaborate with your clients on IT documentation and empower your clients to resolve simple IT issues with a branded client portal.

Accessibility

Securely access IT Glue information without leaving any webpages with Browser Extension. Do the same on the go with the mobile app

Documentation Culture

Instill a culture of documentation excellence by measuring, rewarding and gamifying documentation

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Trusted by Over

6,000

IT Departments Worldwide

Connect with the tools you already use

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With dedicated on-boarding and consulting, and world-class support, you will be servicing clients with speed in no-time

Basic

$29/user

5 user minimum

IT Glue’s basic plan gives you full documentation functionality, allowing you to increase productivity today.

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SELECT

$36/user

5 user minimum

Our Select plan is for those with more sophisticated needs but the same desire for productivity enhancement.

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ENTERPRISE

as low as $42/user

5 user minimum

1-4 user options available for $50-99/user

Our most popular plan, Enterprise is packed with unique value-added features and advanced automation.

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Extend your productivity with recommended add-ons:

Network Glue

Automate network discovery, documentation, & diagramming.

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Discovery:

Automatically discover and collect detailed information on network devices, including virtual machines

Asset Tracking:

All network devices and all on-premises and hybrid Active Directory users are automatically documented and updated in IT Glue

Visualization:

Easily visualize how the assets are connected and gain insights into information like ports as well

Don’t just take our word for it. See how next-gen MSPs are using IT Glue.

Atom Creek: IT Glue & Network Glue Success Story

Atom Creek embraces the potential of technology — but it also values long-term relationships with its customers, technology partners and team members. This approach empowers the Atom Creek team to support the ongoing success and security of organizations in practically every major industry in the United States.

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Savadge Networking Solutions (SNS IT)

The team at SNS IT did not have an organizational system to document their clients’ mission-critical IT information, and they were using disparate spreadsheets and Google Drive to store information. “Things were very chaotic. IT information was scattered across numerous disorganized spreadsheets, and we didn’t have a secure location where our team could find the information they needed when they needed it,” states Cloy.

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Tarilon Technology Services Achieves Simplified Documentation With IT Glue

Tarilon Technology Services is a Managed Service Provider that focuses on small businesses. As their operations expanded, managing IT information on a single encrypted platform for all customers became challenging and a security risk. The implementation of IT Glue proved transformative, providing a unified, secure and easily accessible IT documentation hub.

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