Events

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Join Session #11 in the MSP How To Series where we deliver 20-minute bitesize sessions to demonstrate how IT Glue can help you quickly solve common MSP issues and overcome efficiency-draining barriers.

A new season has started but remote or hybrid working remains the same. Without the right tools and processes in place, onboarding and offboarding can be a cumbersome task in the new era of virtual workforces. IT Glue enables IT professionals to handle vital onboarding and offboarding tasks such as tracking devices, password management, network security, SSO and more.

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A successful MSP business requires expertise in managing cyberthreats and taking advantage of the existing opportunities in the market. Gaining this knowledge is extremely valuable in today’s scenario. If you are searching for information that can help you succeed in the competitive MSP business, you’ve come to the right place.

Join us for a session on Phishing attacks Miles Walker, Channel Development Manager at Graphus, and gain valuable knowledge on how to safeguard your business from phishing. Well, that’s not all. Julie Marvelli, Channel Engagement Manager at ConnectBooster, will deliver a session on How Every MSP Can Drive Value Proposition. Don’t miss out on these exciting sessions.

All attendees will receive a digital swag bag with a $15 uber eats gift card as well as hand-out resources that will be included in the presentations.

*Only qualifying MSPs can attend this session. Max of one voucher per person

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September 8^th 9 AM PT | 12 PM ET 

While anyone can start a business, running it successfully is an entirely different story. MSPs often struggle with creating a best-in-class customer experience, while streamlining technician workflows, aligning technology and tools, and much more. In order to strike the right balance, you’ll want to focus on key areas of your business operations that drive the biggest impact.

Join us on September 8th for a session with Bob Penland, CTO of TruMethods, and Michelle Oo, Solution Specialist Director of BMS, to understand how to align 3 primary areas in your business with your PSA tool to achieve business growth.

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MSPs face multiple challenges in this competitive market including creating consistent, scalable processes, hiring and retaining the right techs, executing their marketing and sales process, and more. In this scenario, you need information on tried and tested best practices of top-performing MSPs in the world. We created our Customer Spotlight series exactly for this purpose.

Join Adam Schwam and Jacob Puckett as they share their journey to success. Register for both sessions:

Session 1: Sept 9 – 9 AM PT | 12 PM ET: Adam Schwam, President & CEO of Sandwire Technology Group

Session 2: Sept 22 – 9 AM PT | 12 PM ET: Jacob Puckett, Business Development Manager, United Systems & Software

Our MSP partners will also shed light on their most significant achievements, obstacles they overcame along the way, and what processes and tools they used to achieve their success.

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It is estimated that 72% of employees value organizational culture as a factor to work in a particular company. Companies with a positive work culture can boost engagement, improve retention rates, create a sense of camaraderie among employees, and increase overall productivity.

When speaking about organizational culture, the importance of proper documentation should not be overlooked. Documentation should be a core facet of your corporate culture and an extension of your brand values. Doing so can have an incredible impact on your productivity and the dynamics of your team, especially in a remote or hybrid work environment.

In this webinar, we review how a positive culture of documentation impacts key aspects of your business, such as employee retention/turnover, productivity, marketing, sales, and customer experience. If culture comes first, performance will follow.

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In today’s new hybrid working environments, there are new opportunities to engage your existing and new business customers. For instance, the transition to the cloud has accelerated faster than any of us anticipated. Moreover, multiple segments of the IT channel are currently growing at double-digit growth. In this scenario, it is time to tap into these opportunities and build a successful MSP that can cater to all your customers.

Join Eric Townsend, Director of US SMB Partner and MSP Marketing, for an interactive session on the top 3 initiatives you should be putting in place to influence their buying journey in 2021 and beyond. We also have exciting sessions from Mike Revees, CISSP, Cloud and MSP Solution Architect for Cloud and MSP, and Randi Fleming, Senior Global Account Executive, Cloud and MSP, on filling the gaps in your security design.

All attendees will receive a digital bag with a $15 Uber Eats gift card as well as hand-out resources that will be included in the presentations.

*Only qualifying MSPs can attend this session. Max of one voucher per person.

Register now!

Sept 22nd 10 am BST

The “Turbocharge Your Team” Virtual Roadshow is back! Join the series of exciting sessions, find out how IT Glue will fuel your 2021 success and take away a track day voucher for Silverstone!

Join this highly anticipated event in an all-virtual format on Wednesday 22nd September 2021 for a morning of IT Glue exploratory sessions and get a Silverstone Track Day voucher to use at your leisure when Covid-19 restrictions ease.

Why Attend?
The virtual event not only promises the chance to get behind the wheel of a Ferrari or Aston Martin and take it for a spin around the Silverstone Circuit. You’ll also gain insight into how to accelerate your MSP towards success through the use of our world-leading documentation platform.

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23 September | 1 PM BST

Sometimes it takes a crisis to get people thinking about business continuity. There’s no such thing as an MSP that’s too big to fail, so you better avoid failing in the first place. To do this, you need to understand the critical points of failure and address them proactively.

Business continuity planning involves thinking ahead to possible scenarios that may hurt your business and creating action plans to help you mitigate challenges before or as they arise. 

This webinar will undergo the five different scenarios you need to consider and plan for to avoid the collapse of your MSP!