Events

The weakest link in your armour against cybercrime isn’t your software or hardware – it’s your staff. Human error is thought to be responsible for a staggering 70% of data breaches, and cybercriminals know it. So, how can we stop doing things that play into their hands?

Join our latest webinar with James Ratcliff, MD at Ratcliff IT, to find out how your MSP can avoid the common pitfalls that lead to costly cyber attacks.

During the session James will discuss:

How you can implement a ‘human firewall’ and why this is crucial in today’s landscape
Why you need to be ‘hotter’ on your password management
Ransomware, malware and the ‘It’ll never happen to us’ mentality

Join MSP sales expert Erick Simpson as he shares how to develop and implement critical Key Performance Indicators to provide visibility of the performance of your key operations, sales and service delivery business units in your organization. Erick will also cover topics including what to measure and how to maintain accountability of your teams in executing the tactical activities necessary to meet your business KPIs.

Now more than ever, it’s critical that you’ve honed in your sales process to keep your MSP engine running. 2020 has brought more MSP churn than ever before. This means there’s an opportunity for those who are prepared.

TruMethods and IT Glue are teaming up to help you pivot your sales process to meet the changing needs of customers.

Webinar highlights include:
How to adjust your messaging and planning: You need to be on the right side of the equation
Resetting Your Goals: 2020 hasn’t gone as expected so you need to be sure your sales goals reflect that
Adding New MRR: Learn a process for adding new MRR every month. This is more important than ever!

• Reduce the time your engineers spend solving tickets and searching for information
• Unlock and share the knowledge stored in the minds of employees
• Set yourself apart from competition through increased accuracy, efficiency and security