Introducing MyGlue

BY IT GLUE | February 21, 2018

MyGlue is here! MSPs around the globe have been knocking at our door for months in anticipation of this game-changing solution. We are thrilled to introduce MyGlue, the simple, smart and secure platform for securing your clients’ digital footprints and helping them organize information. 

Our partners love IT Glue because it solves a major MSP pain point – organizing and finding critical information, especially passwords. As it turns out, this is a problem for all businesses. MyGlue takes IT Glue’s popular documentation management system, and packages it up for small-medium sized businesses as a simple password and process management platform.

What is MyGlue?

MyGlue is a sell-through product for MSPs, based on our award-winning documentation platform, IT Glue. It offers a secure, easy-to-use hub for storing and managing passwords and key operating procedures. MyGlue data is stored centrally and accessible via any device. Logically organized, the information stored in MyGlue is easy to find through our powerful search tool, and completely secure.

Mobile App and Chrome Extension

To maximize the convenience and ease-of-use of MyGlue for your clients, we’ve got a MyGlue Chrome Extension and mobile apps for both iOS and Android.

What should be documented in MyGlue?

Everything your clients need, basically. We designed MyGlue to be simple and flexible. Your clients should document all of their passwords, including ones for apps that you do not directly manage. They can then begin documenting key SOPs and reference documents. In the coming weeks, we will be providing resources to assist with developing best documentation practices.

So how is MyGlue different from IT Glue?

MyGlue is designed with your clients’ needs in mind. As such, it is simple and easy-to-use. The focus of MyGlue is on passwords and documenting business processes. MyGlue is only available through the channel, and only by IT Glue partners. This is an opportunity for you to add to your managed service offering, and build your position as a trusted security advisor. The screenshot below highlights the simple, easy-to-use end user interface for MyGlue, featuring the familiar IT Glue layout but with only passwords and documents.

Get started with MyGlue

In order to enable MyGlue for your clients, you must have an active IT Glue account. Visit the MyGlue home page for more details on how it works, pricing, and sign up for the Introducing MyGlue webinar.

Learn more about MyGlue

IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters – growing your business.

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