Posts aimed at the bottom of the funnel. i.e. pieces that assume a baseline level of IT Glue knowledge already, but speak to something that pushes a prospect over the line.
You understand the value of documentation. That’s why you’re reading this. You know that documenting assets and processes is an important step towards building a more efficient, scalable business. But you also know that documentation is like anything else -- the better it is, the more useful it is. The good news is that creating excellent documentation is easy. We've already discussed writing great process documents. Now we’re going to talk about creating great process diagrams.