Tag: BOFU

What Sales Roles Do You Need in Your MSP? | IT Glue
February 27, 2020

What Sales Roles Do You Need in Your MSP?

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There’s an art to sales, and not everyone has the instinct for it. To grow your client base, you might need to rethink your sales strategy and team.

Who Owns Client Documentation
February 19, 2020

Who Owns Client Documentation?

itgdev

We take a look at what your obligations are for handling the documentation you’ve created for ex-clients.

Top Metrics for MSPs in 2020 | IT Glue
January 06, 2020

Top Metrics for MSPs in 2020

itgdev

Start the year off right. With these metrics you’ll be able to accurately assess your current state of affairs, and measure the success of new strategies.

Limited Release The Vault | IT Glue
October 31, 2019

Limited Release: The Vault

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The Vault adds another layer of security to your passwords. It’s only in limited release right now but will be available across all plans in the coming months.

5 Keys to Retaining Top Technicians | IT Glue
September 10, 2019

5 Keys to Retaining Top Technicians

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Having fantastic technicians can set your MSP apart from the pack. So when you find one, you’ll want to do what you can to keep them. Here’s how.

New Mobile Features
September 06, 2019

Feature Release: Barcodes and Attachments in the Mobile App

itgdev

Our engineering team is committed to leveraging the unique functionality of smartphones to add value for your on-site techs. We’ve added three new features to mobile that do just that.

Network Glue Use Cases #2: Access for Everybody
August 26, 2019

Network Glue Use Cases #2 – Access for Everyone

itgdev

Imagine complete network documentation that updates automatically and is available to whoever on your team needs it. Any technician can deliver results for a client—wherever they are.

Introducing our ConnectWise and Autotask PSA Ticket Integration
March 12, 2019

Introducing our ConnectWise and Autotask PSA Ticket Integrations

itgdev

We’ve got some incredible news for you! We are excited to announce one-way ticket sync from both ConnectWise and Autotask into IT Glue, deepening our integrations with two of the most widely used PSA platform by our partners.

How to Get Buy-in from Senior Management
February 26, 2019

How to Get Buy-In from Senior Management

itgdev

What do you do when you’ve found the perfect solution to your woes, and you need to get senior management or ownership to sign off on it? Here are a few key strategies.

4 Reasons IT Glue is the Perfect Fit for Your MSP
February 05, 2019

4 Reasons IT Glue is the Perfect Fit for Your MSP

itgdev

Why do you choose to do business with one company over another? It’s a pretty good question, one that cuts to the heart of your sales pitch. But for MSPs, this same question can apply to your choice of partners.

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