Tag: BOFU

4 Steps to Get Your Techs Documenting
January 15, 2019

4 Steps to Get Your Techs Documenting

itgdev

Are your techs documenting? They should be. Oftentimes if they’re encountering problems on the job, it can be boiled down to poor documentation. Here’s how you can them documenting consistently.

Flags + Workflows Part 1
October 09, 2018

Using Flags + Workflows, Part 1

itgdev

Part one of a series of blogs highlighting use cases for the Flags with Workflows feature in IT Glue.

8 High Value Checklists
July 16, 2018

8 High Value Checklists for MSPs

itgdev

IT Glue’s new Checklists feature is without question one of the most powerful that we’ve ever released. One of the reasons for this lies in its ability to automate task management.

Using Quick Search

Using Quick Search

itgdev

Quick Search is now the default search in IT Glue. This change was made because of the speed and efficiency that Quick Search brings to the search function in the platform. In order to tap into this speed and efficiency, however, some familiarity with how Quick Search works is required.

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