Tag: Partner

Default flags
December 11, 2018

Feature Release: Default Flags

itgdev

With default flags, administrators can optionally set a specific flag type as the default so that all newly created documents will have this default flag automatically added

What MSPs Should Focus On During Holiday Down Time
December 06, 2018

What MSPs Should Focus on During Holiday Down Time

itgdev

The slow holiday season brings its own multitude of opportunities for MSPs to take advantage of as they prepare and press into the new year. We put some ideas together to help.

Announcing GlueX: It’s more than a Conference. It’s an Experience.
December 04, 2018

Announcing GlueX: It’s more than a Conference. It’s an Experience.

itgdev

We’re excited to announce a branding evolution of our annual user conference to more accurately reflect our core philosophy of continuous improvement – of evolution – and of experience. IT Glue’s GlueCon has taken on a new future-facing signature called GlueX.

IT Glue Quick Search Now Available in Kaseya BMS
November 01, 2018

IT Glue Quick Search Now Available in Kaseya BMS

itgdev

Great news for all Kaseya BMS users! Our IT Glue Search is now integrated with Kaseya BMS, meaning you never have to leave Kaseya BMS when looking for associated data in IT Glue.

Product Update Recap
October 31, 2018

IT Glue’s Product Update Webinar Recap

itgdev

Today our VP, Product, Luis Giraldo, hosted our Product Update webinar, and took a dive into our latest features and integrations, alongside how you can leverage these to get the most out of your IT Glue experience. Get the details here.

Feature Release: Mobile Flexible Assets

Feature Release: Mobile Flexible Assets

itgdev

Being able to access information, and conduct business from your phone is increasingly important. To address this, based on the large number of requests we’ve received, we’re excited to be introducing Flexible Assets to the IT Glue mobile app.

Feature Release: Custom SSL Branding

Feature Release: Custom SSL Branding

itgdev

One of our most requested features, Custom SSL Branding, allows for MSPs to share public documents with their clients securely.

Designing Flags
October 22, 2018

Designing Flags in IT Glue

itgdev

The power of the IT Glue Flags feature lies in how open-ended it is: you create and deploy flags however best suits your business.

How to Ensure Your Documentation is Disaster Ready
October 16, 2018

How to Ensure Your Documentation is Disaster Ready

itgdev

How you go about planning and preparing for these events can help dictate what kind of functionality you and your clients might have in their aftermath – at the very least, proper preparedness will ensure you still have access to crucial information.

Using Flags + Workflows, Part 2
October 15, 2018

Using Flags + Workflows, Part 2

itgdev

Flags and Workflows can be used to help onboard new clients, and to manage changes in signing authority. The key principles here are using Flags to kickstart a set of routine processes, and to ensure compliance standards are maintained.

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