Tag: Partner

Using checklists to improve your documentation
July 24, 2018

Using Checklists to Improve Your Documentation

itgdev

IT Glue’s new Checklists feature helps your team buy into documentation. Using Checklists can help you assign tasks for your team to ensure 100% documentation completion.

IT Glue’s New Powerful Checklists Feature Drastically Reduces Time Associated with Routine Tasks
July 17, 2018

IT Glue’s New Powerful Checklists Feature Drastically Reduces Time Associated with Routine Tasks

itgdev

The Checklists feature allows MSP partners to complete tasks consistently, ensure all steps are completed, bring better organization to complex tasks, assign tasks to different people and reduce waste.

8 High Value Checklists
July 16, 2018

8 High Value Checklists for MSPs

itgdev

IT Glue’s new Checklists feature is without question one of the most powerful that we’ve ever released. One of the reasons for this lies in its ability to automate task management.

Using Quick Search

Using Quick Search

itgdev

Quick Search is now the default search in IT Glue. This change was made because of the speed and efficiency that Quick Search brings to the search function in the platform. In order to tap into this speed and efficiency, however, some familiarity with how Quick Search works is required.

Why Checklists?
July 09, 2018

Why Checklists?

itgdev

How much documentation does your team manage? If you have a mid to high documentation maturity level, and are truly leveraging the power of documentation within your MSP, then the answer is probably a lot. So why use our latest feature, Checklists? Because there is too much information for you to efficiently manage without using it.

Pulseway PSA 2-Way Sync

Feature Release: Pulseway PSA 2-Way Sync

itgdev

Calling all Pulseway PSA users! We have awesome news for you; Pulseway PSA now has full functionality in IT Glue. Following our integration with Pulseway RMM last November, alongside our 1-way sync with Pulseway PSA in January, we’re happy to announce that we now have 2-way sync turned on with Pulseway PSA.

IT Glue 2018 Q2 Product Recap
July 03, 2018

Q2 Product Recap

itgdev

Our second quarter has come to an end, but what an awesome quarter we had! Not only has our Development team been hard at work with a variety of feature releases and integrations, but we want to thank so many of our partners for their feature suggestions.

What is Your Documentation Maturity Level?
June 25, 2018

Documentation Maturity Level – Are You Where You Should Be?

itgdev

Documentation maturity runs in a spectrum from the MSP that documents almost nothing, preferring to keep it all in the heads of a couple of key people, to the MSP that leverages documentation for competitive advantage.

Using Checklists

Using Checklists in IT Glue

itgdev

Whether you’re already using Checklists and want to optimize it, or whether you’re curious and looking to get started, we’ve got some great tips for how to get the most out of this fantastic new feature.

Feature Release Checklists | IT Glue
June 19, 2018

Feature Release: Checklists

itgdev

To truly maximize the value of documentation, it is essential that your documentation is kept up to date. To help you do this, we are introducing IT Glue Checklists.