VANCOUVER, Canada – July 17, 2018 – IT Glue™, the world’s leading documentation platform, released its highly anticipated feature, Checklists, enabling the company’s MSP partners to create highly efficient checklists to help organize and track various routine tasks within the platform. Checklist templates can now be created to manage tasks used throughout all functions of a company, including setting up workstations, performing diagnostics site visits, onboarding and offboarding users and clients, gathering information for sales calls and much more.
“The new Checklists feature in IT Glue and MyGlue has cornerstone functionality that can unlock efficiency, productivity, standardization and the ability to deliver consistently great service in your IT organization or business,” said Luis Giraldo, VP, Product at IT Glue.
The Checklists feature allows MSP partners to complete tasks consistently, ensure all steps are completed, bring better organization to complex tasks, assign tasks to different people and reduce waste. The feature also delivers high transparency so management can see which tasks have been done and which have not and brings ease-of-use to process documentation. Checklists are also far easier to manage and are faster and more flexible than Standard Operating Procedures (SOPs), which tend to be more long-form in nature.
Using Checklists bridges the gap between so many tasks and so many team members, ensuring everyone understands the task and their role in getting the work done. It also keeps everyone accountable to promises made to clients, vendors and other team members.
For more information, check out the blog post, “Why Checklists?” at:
For a demo of the Checklists feature, visit: https://www.itglue.com/features/checklists/
About IT Glue
IT Glue is a Software-as-a-Service (SaaS) company based in Vancouver, Canada that provides a simple and secure IT documentation platform for MSPs. The solution allows MSPs to document applications, devices, passwords and other IT assets centrally and in a standardized manner, enabling critical information to be stored securely yet easily accessible by those who need it, whenever they need it. IT Glue currently has over 4,500 partners in 30 countries, serving over 60,000 users and 500,000 businesses globally. For more information, visit: https://www.itglue.com/ and connect on LinkedIn and Twitter.