Tag: Partner

Introducing the New IT Glue Nav Bar
May 06, 2019

Introducing the New IT Glue Nav Bar

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You may have noticed something different in the IT Glue app today, and that’s our new navigation bar. This change doesn’t affect the functionality of any of the IT Glue integrations that you currently use and love.

Archiving and Retention Policy Part 2
April 02, 2019

Archiving and Retention Policy Part 2: Using Checklists and Flags

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I wrote a post about archiving and retention of old documentation. In this post, I went over three main options: archive, delete and export. That’s the “how”. But what I didn’t cover was the “when” and the “what”, so let’s talk about those questions now.

GlueX Headliner Revealed: Introducing Captain “Sully” Sullenberger
March 26, 2019

GlueX Headliner Revealed: Introducing Captain “Sully” Sullenberger

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We’re excited to introduce to you the following leaders and industry experts joining your GlueX experience this year. Let’s begin with our highly-anticipated headliner, Captain “Sully” Sullenberger.

Feature Release: Contacts + Locations in the IT Glue Mobile App
March 21, 2019

Feature Release: Contacts and Locations in IT Glue’s Mobile App

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Our latest updates to the IT Glue mobile app allow you to view Contacts and Locations, ensuring you have the functionality you need to do your job, wherever you are.

Feature Release: Bulk Security

Feature Release: Bulk Security for Passwords

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Managing your security information in IT Glue just got a whole lot easier with our latest Bulk Actions addition, Bulk Security. This initial launch allows bulk security for passwords within Organizations.

So You’ve Purchased IT Glue, What Next?
March 05, 2019

So You’ve Purchased IT Glue, What Next?

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So you’ve locked down IT Glue, the world’s leading documentation app, and you’re ready to release its power. But how? What steps do you take next?

Proof of Process: How Documentation Creates Transparency
February 05, 2019

Proof of Process: How Documentation Increases Transparency

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It’s one thing to be able to talk about how your MSP meets SLAs or crushes tickets, but it’s another thing to provide the evidence. That’s what documentation offers you – full transparency.

4 Steps to Get Your Techs Documenting
January 15, 2019

4 Steps to Get Your Techs Documenting

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Are your techs documenting? They should be. Oftentimes if they’re encountering problems on the job, it can be boiled down to poor documentation. Here’s how you can them documenting consistently.

JIT Provisioning for SAML SSO
December 20, 2018

Feature Release: Just-in-Time Provisioning for SSO

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IT Glue announces the availability of just-in-time provisioning in IT Glue for Enterprise users with SAML SSO

IT Glue’s Year in Review | 2018
December 18, 2018

IT Glue’s Year in Review: 2018

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We can’t believe that the year has come to an end, either. But as we move into the new year, we too are taking time to reflect on what 2018 looked like for us. Take a look at our year in review.

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