Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
October 4
2016
Three Steps to Standardization
BY IT Glue
A concern we hear a lot is that creating documentation and process can be very challenging in the absence of
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September 30
2016
IT Glue Awarded Best Productivity Solution at ASCII Columbus
BY IT Glue
IT Glue™ scored another award, this time at the ASCII SMB Success Summit in Columbus, Ohio. Our Director of Partner
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September 29
2016
The #GlueCrew at Autotask Community Live 2016
BY IT Glue
It is a busy week for the #GlueCrew on the road. We started things off with a trip to the
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September 29
2016
IT Glue Announces Continuum Integration
BY IT Glue
It is with great excitement that IT Glue™ announces our integration with Continuum® RMM. This integration will allow partners to import
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September 27
2016
Does a new hire cost you $35,088?
BY IT Glue
Did you know that it takes an average MSP 10 weeks to onboard a new hire and get them to 80%
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September 26
2016
Feature Release: Group Permissions
BY IT Glue
IT Glue™ is proud to announce the release of the group permissions feature. This feature allows users to grant permissions
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September 26
2016
MSP Onboarding: How Documentation Makes Onboarding Staff Easy
BY IT Glue
In the previous article in our onboarding series, we discussed best practices for onboarding new employees. But there is no
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September 23
2016
IT Glue and Datto: Unleashing Your Wasted Potential
BY IT Glue
IT Glue™ and Datto recently conducted a webinar on “Unleashing your Wasted Potential.” In this webinar, Chris Day, the CEO
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September 22
2016
MSP Culture: Building a Documentation Culture
BY IT Glue
So you’re on board with documentation. We ♥ documentation, so we know all about that. But even when MSPs understand
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September 22
2016
Record Site Summary for a Client Organization in IT Glue (VIDEO)
BY IT Glue
Use the site summary feature in IT Glue™ to document and organize critical information about your clients. With site summary,
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