Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

November 1
2016

IT Glue Announces Premier Sponsorship with HTG

BY IT Glue
IT Glue™ is delighted to announce that it has signed a premier sponsorship for the HTG Vendor Program for 2017. This
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October 24
2016

IT Glue and NinjaMSP: Eliminating Complexity for the MSP (Recording)

BY IT Glue
According to a study carried out by IDC, "wasted time costs $19,732 per information worker per year, a loss of
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October 19
2016

MSP Sales: Documentation as a Sales Wedge

BY IT Glue
What do you and your competitors have in common? Chances are pretty good that the answer is “a lot.” So,
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October 19
2016

IT Glue Wins Gold Medal at ASCII Year-End Awards

BY IT Glue
Some big news dropped for IT Glue™ last Friday -- we won the Gold Medal at the year-end ASCII awards.
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October 18
2016

How To: Document Internet and WAN

BY IT Glue
This installment of the IT Glue™ "How To" series is another simple document with powerful implications. If one of your
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October 17
2016

IT Glue Library – Escalation Rules

BY IT Glue
Our IT Glue™ Library was conceived as being your go-to source for information about MSP best practices. This week’s IT Glue Library
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October 14
2016

Document Internet and WAN in IT Glue (VIDEO)

BY IT Glue
Start managing WAN/ISP information in IT Glue™ and create relationships for your IT infrastructure to help your team find information more efficiently. This saves
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October 7
2016

Onboarding New Clients

BY IT Glue
In our series on onboarding thus far, we have focused on best practices specific to onboarding new employees, but it is
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October 5
2016

Freeing Minds™ 2016: A Great Success!

BY IT Glue
The first ever IT Glue™ Freeing Minds event took place on October 5th at the Terminal City Club in Vancouver.
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October 4
2016

Three Steps to Standardization

BY IT Glue
A concern we hear a lot is that creating documentation and process can be very challenging in the absence of
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