Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

November 17
2023

Supercharging Service Desk Operations with IT Glue and Autotask Integration

BY IT Glue
The Autotask and IT Glue integration is the ultimate pairing, enhancing your service desk operations in remarkable ways. With this
READ MORE >
February 13
2023

Supercharge Service Desk Operations With IT Glue

BY IT Glue
IT Glue’s suggested documentation and checklists in Autotask There are two solutions that every MSP needs to conduct their everyday
READ MORE >
September 26
2018

Introducing our Continuum Help Desk Integration

BY IT Glue
Great news! The IT Glue and Continuum Help Desk integration is now available! In case you missed it, earlier this
READ MORE >
June 12
2018

Announcing Vorex Integration

BY IT Glue
IT Glue is now integrated with Vorex, Kaseya’s business management software, with PSA functionality. The Vorex integration is a 1-way
READ MORE >
April 11
2017

Service Desk: Tips for Hiring and Onboarding New Techs

BY IT Glue
Is there anything better, or worse, growing a business? Growth is awesome, we all know that, but it definitely comes
READ MORE >
April 5
2017

Service Desk:  How to Handle After Hours Support

BY IT Glue
When your best client texts you in the middle of the night with a crisis, you know you’re going to
READ MORE >
March 28
2017

4 Ways the Service Desk Contributes to Profit

BY IT Glue
It’s intuitive, really. The service desk is where much of an MSP's resources are used, in particular the human resources.
READ MORE >

Stay Connected