Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
November 17
2023
Supercharging Service Desk Operations with IT Glue and Autotask Integration
BY IT Glue
The Autotask and IT Glue integration is the ultimate pairing, enhancing your service desk operations in remarkable ways. With this
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February 13
2023
Supercharge Service Desk Operations With IT Glue
BY IT Glue
IT Glue’s suggested documentation and checklists in Autotask There are two solutions that every MSP needs to conduct their everyday
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September 26
2018
Introducing our Continuum Help Desk Integration
BY IT Glue
Great news! The IT Glue and Continuum Help Desk integration is now available! In case you missed it, earlier this
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June 12
2018
Announcing Vorex Integration
BY IT Glue
IT Glue is now integrated with Vorex, Kaseya’s business management software, with PSA functionality. The Vorex integration is a 1-way
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April 11
2017
Service Desk: Tips for Hiring and Onboarding New Techs
BY IT Glue
Is there anything better, or worse, growing a business? Growth is awesome, we all know that, but it definitely comes
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April 5
2017
Service Desk: How to Handle After Hours Support
BY IT Glue
When your best client texts you in the middle of the night with a crisis, you know you’re going to
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March 28
2017
4 Ways the Service Desk Contributes to Profit
BY IT Glue
It’s intuitive, really. The service desk is where much of an MSP's resources are used, in particular the human resources.
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