Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
October 18
2016
How To: Document Internet and WAN
BY IT Glue
This installment of the IT Glue™ "How To" series is another simple document with powerful implications. If one of your
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October 17
2016
IT Glue Library – Escalation Rules
BY IT Glue
Our IT Glue™ Library was conceived as being your go-to source for information about MSP best practices. This week’s IT Glue Library
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October 14
2016
Document Internet and WAN in IT Glue (VIDEO)
BY IT Glue
Start managing WAN/ISP information in IT Glue™ and create relationships for your IT infrastructure to help your team find information more efficiently. This saves
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October 7
2016
Onboarding New Clients
BY IT Glue
In our series on onboarding thus far, we have focused on best practices specific to onboarding new employees, but it is
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October 5
2016
Freeing Minds™ 2016: A Great Success!
BY IT Glue
The first ever IT Glue™ Freeing Minds event took place on October 5th at the Terminal City Club in Vancouver.
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October 4
2016
Three Steps to Standardization
BY IT Glue
A concern we hear a lot is that creating documentation and process can be very challenging in the absence of
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September 30
2016
IT Glue Awarded Best Productivity Solution at ASCII Columbus
BY IT Glue
IT Glue™ scored another award, this time at the ASCII SMB Success Summit in Columbus, Ohio. Our Director of Partner
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September 29
2016
The #GlueCrew at Autotask Community Live 2016
BY IT Glue
It is a busy week for the #GlueCrew on the road. We started things off with a trip to the
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September 29
2016
IT Glue Announces Continuum Integration
BY IT Glue
It is with great excitement that IT Glue™ announces our integration with Continuum® RMM. This integration will allow partners to import
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September 27
2016
Does a new hire cost you $35,088?
BY IT Glue
Did you know that it takes an average MSP 10 weeks to onboard a new hire and get them to 80%
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