Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

October 18
2016

How To: Document Internet and WAN

BY IT Glue
This installment of the IT Glue™ "How To" series is another simple document with powerful implications. If one of your
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October 17
2016

IT Glue Library – Escalation Rules

BY IT Glue
Our IT Glue™ Library was conceived as being your go-to source for information about MSP best practices. This week’s IT Glue Library
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October 14
2016

Document Internet and WAN in IT Glue (VIDEO)

BY IT Glue
Start managing WAN/ISP information in IT Glue™ and create relationships for your IT infrastructure to help your team find information more efficiently. This saves
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October 7
2016

Onboarding New Clients

BY IT Glue
In our series on onboarding thus far, we have focused on best practices specific to onboarding new employees, but it is
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October 5
2016

Freeing Minds™ 2016: A Great Success!

BY IT Glue
The first ever IT Glue™ Freeing Minds event took place on October 5th at the Terminal City Club in Vancouver.
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October 4
2016

Three Steps to Standardization

BY IT Glue
A concern we hear a lot is that creating documentation and process can be very challenging in the absence of
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September 30
2016

IT Glue Awarded Best Productivity Solution at ASCII Columbus

BY IT Glue
IT Glue™ scored another award, this time at the ASCII SMB Success Summit in Columbus, Ohio. Our Director of Partner
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September 29
2016

The #GlueCrew at Autotask Community Live 2016

BY IT Glue
It is a busy week for the #GlueCrew on the road. We started things off with a trip to the
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September 29
2016

IT Glue Announces Continuum Integration

BY IT Glue
It is with great excitement that IT Glue™ announces our integration with Continuum® RMM. This integration will allow partners to import
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September 27
2016

Does a new hire cost you $35,088?

BY IT Glue
Did you know that it takes an average MSP 10 weeks to onboard a new hire and get them to 80%
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