Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

October 17
2022

GlueConnect: Preserving User Settings & Maintaining Granular Access While Linking IT Glue Accounts

BY IT Glue
To ensure 24/7 coverage, MSPs often team up with other MSPs on the other side of the planet or engage
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August 29
2022

IT Glue DR Runbook: Maximize Recovery Efficiency Following a Disaster

BY IT Glue
New Unitrends Integration Feature! You work hard to provide impeccable service to your clients, manage their assets and keep your
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July 11
2022

New Feature: Bulk Security for Documents

BY IT Glue
The IT industry is ever-evolving and so are your IT business processes. As your organization grows, it's likely that your
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July 6
2022

Solve Tickets More Efficiently With Auto-Suggest Documentation in Ticket

BY IT Glue
IT teams spend a significant amount of time resolving tickets. Faster resolution of these IT tickets will lead to huge time
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May 27
2022

IT Glue Q2 2022 Product Update Webinar Summary

BY IT Glue
It’s time for an in-depth product update where we review the exciting features added to IT Glue over the past
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May 18
2022

IT Glue Cross-Account Migration Service

BY IT Glue
In 2021, the global mergers and acquisitions topped $5 trillion for the first time ever. This trend is also quite
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April 14
2022

Feature Release: Automated Account Backup

BY IT Glue
When workers can’t find the information they need, it causes a serious drain on time and resources. While many organizations
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April 8
2022

Leverage Documentation to Automate Billing, Ticketing and vCIO

BY IT Glue
The benefits of consolidated and standardized documentation are well known to everyone. You can save time, cut waste, boost productivity,
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April 7
2022

Guarantee Service Consistency With IT Glue Checklists

BY IT Glue
Checklists are a core part of IT documentation since they simplify any task irrespective of size. By clearly outlining steps
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March 21
2022

Delegate Your Administrative Tasks With MyGlue Custom Role

BY IT Glue
Delegate MyGlue admin tasks to trusted technicians and spend more time nurturing client relationships Over the years, MyGlue has evolved
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