Tag: Senior Tech

New Feature: Flags - Documents
September 18, 2018

Feature Release: Flags – Documents

itgdev

Your documentation is only useful if it’s organized well. What helps with that? Our latest feature release, Asset Flags, enables you and your team to better organize your documentation, so that you never miss a beat.

Introducing the IT Glue Academy

Introducing the IT Glue Academy

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The IT Glue Academy is designed to be one of the cornerstones of your successful partnership with IT Glue. In conjunction with the Live Sessions, Live Webinars and Knowledge Base, we provide a variety of resources to help you learn more about all the wonderful things you can do in IT Glue.

GlueCon product announcements

GlueCon Product Update

itgdev

IT Glue’s Q3 Product Update was presented by Luis Giraldo at GlueCon, and covered several new feature announcements.

Announcing the Official Office 365 Integration

Announcing the Official Office 365 Integration

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One of our coolest, and most requested, integrations is now live! IT Glue is proud to announce that we are now integrated with one of the MSP world’s most-deployed applications ever, Office 365.

#GlueCrew Stories: Lisa Hsu
September 11, 2018

#GlueCrew Stories: Lisa Hsu

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In this addition of #GlueCrew Stories, get to know another awesome team member who dedicates her time to helping build out integrations with our API, to meet your needs. Introducing Lisa Hsu, one of IT Glue’s Developers.

Where to Start Your Documentation Journey

Where to Start Your Documentation Journey

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You know developing a documentation rhythm will benefit you, but with so much to document, where do you start? Tough question? Don’t worry. That’s why we’ve developed 6 steps to get you started, and mastering, your documentation.

Chrome Extension and Web App Shared Session
September 04, 2018

Feature Release: Chrome Extension and Web App Shared Session

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IT Glue has activated shared session between the web app and the Chrome Extension. Now, when you log into one, you are automatically logged into the other. One less login = good times.

How to Establish a Documentation Rhythm
August 27, 2018

How to Establish a Documentation Rhythm

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Follow these seven steps to transforming the culture of documentation on your team, and establishing a documentation rhythm.

How to Become a Documentation Evangelist
August 21, 2018

How to Become a Documentation Evangelist

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Every MSP needs a documentation evangelist. If you’re trying to go from a culture with relatively minimal documentation maturity, to a culture where you’re leveraging documentation for competitive advantage in every way possible, you need someone to be the spiritual head of that endeavor.

Cloud storage versus On-Premises: A Sales Primer
August 20, 2018

Cloud Storage Versus On-Premises: A Sales Primer

itgdev

How comfortable are your clients with the cloud? If you’re seeing objections to storing information in the cloud, you’re not alone. But those objections can be overcome, by highlighting how the cloud is superior to on-premises storage.