Tag: Expansion

MyGlue Use Cases #1 Passwords | IT Glue
March 19, 2019

MyGlue Use Cases #1: Passwords

itgdev

There are a plethora of use cases surrounding how you and your clients can be leveraging the power of MyGlue, but we’re going to start off plain and simple. Passwords.

Introducing our ConnectWise and Autotask PSA Ticket Integration
March 12, 2019

Introducing our ConnectWise and Autotask PSA Ticket Integrations

itgdev

We’ve got some incredible news for you! We are excited to announce one-way ticket sync from both ConnectWise and Autotask into IT Glue, deepening our integrations with two of the most widely used PSA platform by our partners.

Tidying Up Your Documentation with IT Glue
February 19, 2019

Tidying Up Your Documentation with IT Glue

itgdev

While Tidying Up With Marie Kondo has lead many to head straight to cleaning out their closets, it might be time that you went through your documentation.

5 Reasons Your Non-Techs Need Documentation Too
January 22, 2019

5 Reasons Your Non-Techs Need Documentation Too

itgdev

Your non-technical employees love saving time too. The problem of time waste is unfortunately not just limited to solving tickets. What’s the solution? The same solution you’ve gotten your techs on board with. Documentation.

Document or Die
December 11, 2018

Document or Die: How to get Your Team to Document

itgdev

Having structured documentation is essential for the efficient function of any IT department. Seems pretty obvious, really. So why is it so hard to get your team to document?

Protecting Your Clients from Shadow IT
November 13, 2018

Protecting Your Clients from Shadow IT

itgdev

It’s the nature of shadow IT that you’re probably unaware of the extent to which your clients rely on unauthorized apps, devices, or other technologies. Nonetheless, this creates a dangerous vulnerability.

Password Horror Stories: Halloween Edition
October 30, 2018

Password Horror Stories: Special Halloween Edition

itgdev

Halloween isn’t the only spooky thing that takes place every year. In fact, far more terrifying is what takes place every day, scrawled on sticky notes throughout your clients’ offices, or written in emails to their colleagues. That’s right, Password Horror Stories.

Pricing and Packaging MyGlue
October 29, 2018

Pricing and Packaging MyGlue

itgdev

There are a few different options for pricing and packaging MyGlue. We cover the basics here to help you get started with deployment.

Using Flags + Workflows, Part 2
October 15, 2018

Using Flags + Workflows, Part 2

itgdev

Flags and Workflows can be used to help onboard new clients, and to manage changes in signing authority. The key principles here are using Flags to kickstart a set of routine processes, and to ensure compliance standards are maintained.

GlueCon Day 2 Recap
September 18, 2018

GlueCon Day Two Recap

itgdev

We knew that the first day of GlueCon would be a tough act to follow, but Day Two was something else. Find out all the great things that took place, here.

Recent Posts

Recent Comments

No comments to show.