Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
January 8
2026
The best of IT Glue in 2025: Smarter documentation, stronger security, better productivity
BY IT Glue
2025 was a defining year for IT Glue.Across the platform, we focused on one clear goal: remove friction from the
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December 18
2025
Elevate every QBR: myITprocess updates that make reporting faster and more professional
BY IT Glue
As MSPs step up how they communicate with clients, quarterly business reviews (QBRs) have shifted from routine check-ins to key
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December 4
2025
5 ways Parlay Technology transformed operations using AI & automation
BY IT Glue
During the 2025 Kaseya DattoCon session “The operational revolution: AI strategies that give you your life back,” Natalie Mayo, Principal
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October 28
2025
Empower every user with the new SOP Generator in MyGlue
BY IT Glue
The Smart SOP Generator, powered by Cooper Copilot, stands out as one of IT Glue’s most widely adopted AI innovations,
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October 23
2025
Small teams, big impact: How SMBs can get started with AI in IT
BY IT Glue
For many small and midsize businesses (SMBs), AI can seem both exciting and overwhelming. Although there’s endless talk about its
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October 22
2025
10 ways AI is giving IT pros their time back: Highlights from DattoCon
BY IT Glue
At DattoCon, Kaseya leaders and partners asked a powerful question: How can AI give you your life back? In “The
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October 16
2025
Introducing the myITprocess Unified Backup Dashboard
BY IT Glue
Gaining a clear view of backup health is critical for protecting any IT environment. But when data is scattered across
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October 3
2025
What IT Glue customers are saying about AI: Real results with Cooper Copilot
BY IT Glue
With Cooper Copilot, IT Glue’s AI tool, MSPs and IT teams are streamlining documentation, reducing manual work and improving both
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September 30
2025
IT operations Q3 2025 product update webinar summary
BY IT Glue
During the IT operations Q3 2025 product update webinar, we introduced new features and enhancements across IT Glue, Network Glue,
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September 15
2025
Deliver clearer QBRs with True-Sync Autotask contracts in myITprocess
BY IT Glue
Clients don’t just want IT support; they want a partner who can guide their technology decisions and shape their long-term
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