Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

December 18
2025

Elevate every QBR: myITprocess updates that make reporting faster and more professional

BY IT Glue
As MSPs step up how they communicate with clients, quarterly business reviews (QBRs) have shifted from routine check-ins to key
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October 16
2025

Introducing the myITprocess Unified Backup Dashboard

BY IT Glue
Gaining a clear view of backup health is critical for protecting any IT environment. But when data is scattered across
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September 30
2025

IT operations Q3 2025 product update webinar summary

BY IT Glue
During the IT operations Q3 2025 product update webinar, we introduced new features and enhancements across IT Glue, Network Glue,
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September 15
2025

Deliver clearer QBRs with True-Sync Autotask contracts in myITprocess

BY IT Glue
Clients don’t just want IT support; they want a partner who can guide their technology decisions and shape their long-term
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November 21
2024

Simplify Hardware Management With Device Expiration Auto-Documentation From myITprocess

BY IT Glue
Keeping up with hardware lifecycle management is challenging in today’s fast-paced IT landscape. For MSPs and IT teams, tracking device
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November 5
2024

IT Glue Product Updates from Kaseya DattoCon 2024

BY IT Glue
The IT Glue team has been hard at work this Fall season, bringing impactful innovations to light at Kaseya DattoCon
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October 25
2024

Transforming IT Documentation With Cooper Copilot

BY IT Glue
*Blog originally published on June 12, 2024 **Updates published on October 25, 2024 Welcome to the era of Cooper Copilot,
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October 4
2024

Revolutionize Your Quarterly Business Reviews With QBR Report Builder in myITprocess

BY IT Glue
The quarterly business review (QBR) is an essential part of every managed service provider's (MSP) strategy for fostering strong client
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March 18
2024

Smart Relate: Microsoft Users to Devices – Bridging Microsoft Users to Devices Effortlessly in IT Glue

BY IT Glue
Managing the vast amounts of data within Microsoft ecosystems is becoming increasingly complex for IT professionals, who must grapple with
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March 6
2024

IT Operations Q1 2024 Product Update Webinar Summary

BY IT Glue
IT Glue began with a singular mission and focus: to help IT professionals centralize and consolidate their IT information in
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