Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
September 1
2016
From People- to Process-Driven Organizations… Welcome to the Glue Age!
BY IT Glue
In this new era of business, success requires an organization capable of focusing its resources around delivering upon its strategy
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August 25
2016
6 Ways to Get Your Team to Document
BY IT Glue
One of the most common issues we hear around documentation is that people are either too busy or uninspired to
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August 8
2016
Lead Your Support Team to Success
BY IT Glue
At IT Glue™, we have a stellar Partner Success team, addressing the continuous support, service and consultation requirements of our partners.
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July 13
2016
Continuous Delivery and Kanban: The Perfect Marriage
BY IT Glue
The evolution of project management for software development has reached a new era. Some of the solutions, such as Scrum and Kanban,
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July 12
2016
Purchasing IT Glue: A Partner Case Study
BY IT Glue
IT Glue™ partner Jordan Silva, Director of Technical Services at Integration Technologies Inc., was in search of a suitable documentation
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July 6
2016
Customer Lifetime Value and Why it’s Important for Your Marketing
BY IT Glue
Before we get started, what exactly is Customer Lifetime Value (CLV)? What is it used for? Customer Lifetime Value is a
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June 29
2016
Continuous Security: It’s time to put the ‘Sec’ in DevOps
BY IT Glue
Security is hard; traditional approaches are expensive, slow and painful. DevSecOps aims to alleviate that pain by introducing DevOps practices
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June 29
2016
Are you worried about cyber-security? It’s time to kill the password.
BY IT Glue
Passwords. Everyone hates passwords. I can’t remember them all, so I’ll just use one. Make me use a complex password? I’ll just
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June 13
2016
Root Cause and the Five Whys
BY IT Glue
Here at IT Glue™ we pride ourselves on having great processes. These are processes that we have documented, reviewed and
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May 26
2016
Fixing a Broken Procedure
BY IT Glue
Can you remember the last document you looked at and didn’t understand? Or do you know of at least one
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