Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

May 26
2021

Return to Office Cybersecurity Preparations

BY IT Glue
As long as technological evolution continues, cyberthreats are going to increase. The ongoing pandemic has brought in a new wave of cybercrimes
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March 19
2021

Client Password Management

BY IT Glue
Have you ever had a client say, "let me just pull up the spreadsheet with all the passwords"? Whether you
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January 20
2021

Firewall Documentation in IT Glue

BY IT Glue
Firewalls are complex tools. They play multiple roles and are connected to several devices. A client may even employ a
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July 16
2020

Feature Release: One-Time Password (OTP) Generator

BY IT Glue
Security isn’t always convenient, but with this new feature, it can be. Two-factor authentication (2FA) or multi-factor authentication (MFA) has
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June 4
2020

Feature Release: Password Folders Security

BY IT Glue
You asked, now you shall receive. One of our more requested features has been enhanced password folder security and this
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January 9
2020

Encrypted Account Export

BY IT Glue
IT Glue is stepping into the new year with a brand new capability. The platform already provides a level of
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December 3
2019

Do You Need a Certification to be an MSSP?

BY IT Glue
There’s no blanket diploma program or global agency regulating who is and isn’t an MSSP. What may be a shocking
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November 19
2019

What is the MSSP Opportunity?

BY IT Glue
Easy to talk about, a little harder to conceptualize and execute. The MSSP opportunity is often pointed to as the
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November 12
2019

Why Secure Documentation Matters

BY IT Glue
Time for some cold hard truth about security, folks. Around this time last year, the Department of Homeland Security issued
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October 31
2019

Feature Release: Password Auto Rotation

BY IT Glue
Some are for, others are against—but no matter what side of the password rotation fence you fall on, there’s no
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