Tag: TOFU

5 Tips to Shift the Conversation Away from Price | IT Glue
October 29, 2019

5 Tips to Shift the Conversation Away from Price

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Focusing on price starts a downward negotiation that doesn’t accurately take into account the value of your MSP. Follow these tips to frame the conversation to your benefit.

GlueX Day Two Recap | IT Glue
September 17, 2019

GlueX Day Two Recap

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That’s a wrap folks! Here’s what happened on Day 2 of GlueX.

6 Ways to Differentiate Yourself | IT Glue
September 03, 2019

6 Ways to Differentiate Yourself

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The competition is fierce out there. If you’re at a loss, thinking about how to differentiate yourself, these six suggestions may be of use to you.

Announcing the IT Glue 2019 Global MSP Benchmark Report
August 14, 2019

IT Glue Releases the 2019 Global MSP Benchmark Report

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IT Glue has released its 2019 Global MSP Benchmark Report, full of analysis and insights into the state of the MSP industry as a whole, and the businesses that comprise it.

Using Risk Assessments in Sales
July 19, 2019

Using Risk Assessments in Sales

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A risk assessment is one of those critical pieces of documentation that can showcase the competitive value your MSP can provide to a client.

Using Risk Assessments in QBRs and SLA Reviews
July 15, 2019

Using Risk Assessments in QBRs and SLA Reviews

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Risk assessments are a great opportunity to highlight the need for investments and upgrades, so use them in QBRs.

How to Track Risk
June 25, 2019

How to Track Risk

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The client assumes that the IT service provider handles every single aspect of IT service, including everything security related. You, the IT service provider, probably have a more realistic view.

Fundamentals of HIPAA Compliance

The Fundamentals of HIPAA Compliance

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HIPAA compliance is a big revenue opportunity for MSPs, but there’s a lot for you to know in order to do it right. Let’s walk through it.

What Does Value Look like to SMBs?
May 07, 2019

The Value Conversation Part 3: What Does Value Look Like to SMBs?

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You can have the best service offering of all time, but if it doesn’t solve specific problems for your clients, they’re not going to see the value in it. So before you get caught up in what value looks like to you, pay attention to what value looks like for your clients.

The Value Conversation Part 2: How to Convince Your Clients You Add Value
April 30, 2019

The Value Conversation Part 2: How to Convince Your Clients You Add Value

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It’s not enough to talk the talk, you’ve got to walk the walk. In other words, your clients don’t just want to hear about the value you add, they want to see the value you add.

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