IT Documentation: How to Do More With Less

2022-08-12T14:02:13-07:00May 2nd, 2022|Documentation Best Practices|

The life of an IT manager is tough. Besides the daily tasks of IT tickets and asset tracking, you also have to deal with the constant threat of cybersecurity issues, training new technicians, managing data operations and more. If you are dealing with multiple locations or integrating an acquired company, your everyday life could be even more hectic.

Guarantee Service Consistency With IT Glue Checklists

2022-07-31T12:41:59-07:00April 7th, 2022|Feature Release|

Checklists are a core part of IT documentation since they simplify any task irrespective of size. By clearly outlining steps on how a procedure or task should be performed from start to finish, checklists enable organizations to provide consistent service across the board. Our new Checklists enhancements make it simple for IT professionals to manage repeatable processes by leveraging standardization across all organizations while giving the flexibility to customize based on organization-specific unique requirements.

How IT Documentation Can Help With a Smooth M&A Process

2022-08-12T13:58:32-07:00March 31st, 2022|MSP Insights|

Bringing together two organizations with different cultures, people and IT systems is not an easy task by any means. However, mergers and acquisitions (M&As) are inevitable in the tech industry since they help companies expand their business, enter new markets, augment their portfolio and assets, and more. Proper documentation plays a critical role in simplifying the complicated nature of M&As in both the pre- and post-acquisition phases. In this blog, we'll explore how IT documentation can help ensure a smooth merger between two organizations.

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