Efficient IT documentation is essential, now more than ever, as digital infrastructure has become critical for business success. The reliance on technology means keeping up with an overwhelming amount of documents — a task that becomes particularly challenging with general-purpose tools like Microsoft SharePoint. Although SharePoint has its strengths across various business areas, it doesn’t […]
In our digital age, understanding how to optimize IT services is crucial for businesses to thrive. This guide to the IT Infrastructure Library (ITIL) framework offers a deep dive into how it streamlines IT service management, aligns services with business needs and promotes ongoing improvement. We’ll explore ITIL’s beginnings, its evolution through various versions, why […]
New integrations: Datto SaaS Protection and Spanning Backup for Google Workspace Data is the lifeblood of modern organizations across the world. Considering its significance in building intelligent organizations, managing and protecting your data is critical. However, this could be challenging since most organizational data resides in different locations — on-premises storage systems, the cloud, SaaS applications […]
The latest addition to our list of 45+ integrations is the ServiceNow integration. This can help you centralize and automate IT information from ServiceNow ITSM. You can also link to your passwords, Knowledge Base and more in IT Glue to have everything at your fingertips.