Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

May 11
2017

IT Glue Announces Expansion in Asia-Pacific

BY IT Glue
IT Glue is pleased to announce the expansion of its international footprint into the APAC and ANZ regions. The expansion
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May 9
2017

IT Glue Announces Integration with Kaseya BMS

BY IT Glue
  IT Glue™ is pleased to announce an important new PSA integration, with Kaseya BMS. There’s a lot to like
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May 5
2017

Webinar: The IDaaS Evolution – an Emerging Growth Story for MSPs

BY IT Glue
With small business increasingly the target of cyberattacks, managed service providers (MSPs) have a unique opportunity to proactively strengthen their
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April 25
2017

Feature Release: Folder Permissions

BY IT Glue
Our Dev team just keeps doing it. Today’s new feature release is Folder Permissions, which refines how account administrators manage
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April 19
2017

IT Glue Hack Day 2.0

BY IT Glue
What happens when you get great minds together, with a little time pressure and fun? Well, fun is a core
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April 11
2017

Service Desk: Tips for Hiring and Onboarding New Techs

BY IT Glue
Is there anything better, or worse, growing a business? Growth is awesome, we all know that, but it definitely comes
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April 9
2017

Webinar: IT Glue and TruMethods on MSP Packaging and Pricing Strategies for Increasing Profitability

BY IT Glue
IT Glue™ and TruMethods co-hosted a webinar you won’t want to miss! (more…)
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April 5
2017

Service Desk:  How to Handle After Hours Support

BY IT Glue
When your best client texts you in the middle of the night with a crisis, you know you’re going to
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March 28
2017

4 Ways the Service Desk Contributes to Profit

BY IT Glue
It’s intuitive, really. The service desk is where much of an MSP's resources are used, in particular the human resources.
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March 17
2017

IT Glue Announces SOC 2 Compliance

BY IT Glue
Big news today: IT Glue is now SOC 2 compliant. SOC 2 compliance means that third party auditors have verified
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