Road to Documentation Maturity: Documenting your Documentation
Documentation maturity reflects how your MSP approaches documentation and how you use it in your business. Why does it matter? Well, MSPs with a high level of documentation maturity are more likely to see revenue growth, onboard new techs faster, scale effectively and maximize the efficiency of their non-technical teams.
Meta-knowledge is the most important knowledge. Know thyself! Create a consistent structure and standard so that every team member knows where to store and how to find mission-critical information. Tune in as Allen explains everything from ‘Process Process’ to Password and Naming standards.
The series will feature three sessions:
Client Onboarding: Essential Steps for Happy Client – Watch here
Documenting Your Documentation – Watch here
Client Asset Documentation – Fill in the form to watch
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