Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
December 18
2025
Elevate every QBR: myITprocess updates that make reporting faster and more professional
BY IT Glue
As MSPs step up how they communicate with clients, quarterly business reviews (QBRs) have shifted from routine check-ins to key
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October 16
2025
Introducing the myITprocess Unified Backup Dashboard
BY IT Glue
Gaining a clear view of backup health is critical for protecting any IT environment. But when data is scattered across
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October 3
2025
What IT Glue customers are saying about AI: Real results with Cooper Copilot
BY IT Glue
With Cooper Copilot, IT Glue’s AI tool, MSPs and IT teams are streamlining documentation, reducing manual work and improving both
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September 30
2025
IT operations Q3 2025 product update webinar summary
BY IT Glue
During the IT operations Q3 2025 product update webinar, we introduced new features and enhancements across IT Glue, Network Glue,
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September 15
2025
Deliver clearer QBRs with True-Sync Autotask contracts in myITprocess
BY IT Glue
Clients don’t just want IT support; they want a partner who can guide their technology decisions and shape their long-term
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August 6
2025
Simplify documentation with IT Glue’s template library
BY IT Glue
Documenting IT environments doesn’t have to be tedious or inconsistent. The IT Glue template library provides a collection of pre-built
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November 21
2024
Simplify Hardware Management With Device Expiration Auto-Documentation From myITprocess
BY IT Glue
Keeping up with hardware lifecycle management is challenging in today’s fast-paced IT landscape. For MSPs and IT teams, tracking device
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November 5
2024
IT Glue Product Updates from Kaseya DattoCon 2024
BY IT Glue
The IT Glue team has been hard at work this Fall season, bringing impactful innovations to light at Kaseya DattoCon
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October 25
2024
Transforming IT Documentation With Cooper Copilot
BY IT Glue
*Blog originally published on June 12, 2024 **Updates published on October 25, 2024 Welcome to the era of Cooper Copilot,
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October 4
2024
Revolutionize Your Quarterly Business Reviews With QBR Report Builder in myITprocess
BY IT Glue
The quarterly business review (QBR) is an essential part of every managed service provider's (MSP) strategy for fostering strong client
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