Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
October 15
2018
Using Flags + Workflows, Part 2
BY IT Glue
Last week, we showcased how the new Flags feature in IT Glue, when combined with the Workflows feature, can streamline
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October 9
2018
Using Flags + Workflows, Part 1
BY IT Glue
IT Glue’s Flags feature is integrated with the Workflows feature to create a streamlined means of improving your business processes.
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October 3
2018
Explore IT Glue’s Documentation Tools
BY IT Glue
If you think you’re on your own in this documentation journey, think again. We’re not just here to provide you
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September 24
2018
Webinar: Protect Your Clients’ Most Valuable Assets: Digital Credentials, Password Security, & Documentation Management
BY IT Glue
What are the most vulnerable aspects of your clients' networks? Do you know how to protect them? It’s no secret
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September 18
2018
Feature Release: Flags – Documents
BY IT Glue
Your documentation is only useful if it’s organized well. What helps with that? Our latest feature release, Flags, allows you
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September 11
2018
Where to Start Your Documentation Journey
BY IT Glue
You know developing a documentation rhythm will benefit you, but with so much to document, where do you start? We
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August 27
2018
How to Establish a Documentation Rhythm
BY IT Glue
You’re all in on documentation, right? Sure, you say, but wanting to document isn’t the same thing as actually doing
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August 21
2018
How to Become a Documentation Evangelist
BY IT Glue
A while back I wrote an article for Pingzine, basically presenting some of the findings in our Global Benchmark Survey.
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August 20
2018
Cloud Storage Versus On-Premises: A Sales Primer
BY IT Glue
How comfortable are your clients with the cloud? It probably depends on what industry they’re in, but there are definitely
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August 7
2018
Using Checklists with SOPs
BY IT Glue
So you’re curious about using checklists. How are they different from all those SOPs you’ve written? Great question. The difference
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