Webinar: Graduation day: Winning the race to secure ICT talent!

Welcome to the ‘Technician’s Waste Not, Want Not’ three-part series where we unravel the common hurdles and barriers technicians face during their day-to-day activities. We reveal the burdens they face and provide solutions to enable them rather than daunt them further.

Properly managed IT workflows are essential to any business. However, having limited resources, poor management or lack of technology and automation can not only affect your overall productivity and efficiency but also stop you from reaching your business goals.

If you are wondering how to ensure effective IT workflows with the existing resources you have, we got you covered. Watch our session to learn how you can use checklists to boost your technician’s efficiency and productivity.

This session will teach you:

  • How to ensure consistent service delivery with process management
  • How to use checklists for documentation and compliance
  • How to streamline recurring processes and procedures with checklists
  • How to leverage industry best practices to design checklists that fit your organization
  • How to run processes as collaborative workflows between employees and clients

Watch Now!

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April 19, 2024

How to Standardize Configuration Management

Configuration management is essential because it keeps all parts of a company’s IT system working smoothly and correctly, even as changes occur. It’s akin to having a detailed map of all the routes and stops in a city’s bus system, ensuring that everything connects well and runs on time. Companies rely on this to prevent […]

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April 17, 2024

How to Streamline IT Operations in Educational Institutions

Managing IT operations within educational institutions not only presents a set of unique challenges but also opportunities for significant improvement and innovation. From dealing with resource constraints, like limited budgets and staffing shortages, to addressing the critical issue of cybersecurity, the hurdles are substantial. In this post, we’ll delve into the common pain points of […]

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April 02, 2024

SharePoint vs. IT Glue: The True Cost of IT Documentation

Efficient IT documentation is essential, now more than ever, as digital infrastructure has become critical for business success. The reliance on technology means keeping up with an overwhelming amount of documents — a task that becomes particularly challenging with general-purpose tools like Microsoft SharePoint. Although SharePoint has its strengths across various business areas, it doesn’t […]

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April 01, 2024

Leveraging Microsoft Integrations With IT Glue for Enhanced IT Management

Managing the variety of tools and solutions in an IT environment can often feel overwhelming. However, by pairing IT Glue with Microsoft solutions, you can significantly streamline your entire IT operation. Think of it as upgrading from a cluttered desk to a well-organized digital workspace. Today, we’re going to show you how this powerful integration […]

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