Market Intelligence Session: 2020 Trends in Managed Services
Thinking about expanding your managed services? There’s no question the benefits are myriad: Recurring revenue. Ability to scale. Long-term customer contracts. These are all desirable to the channel, particularly in today’s climate. But expanding your service model is not simple and requires advanced due diligence. Highlights of this market intelligence session, based on CompTIA’s latest research, will include insights into two critical areas: First, understanding how the end user customer handles its IT and what does or does not drive their managed services adoption behavior – particularly when faced with unexpected business challenges. Second, knowing from a channel firm perspective what operational, sales and marketing considerations must be made to achieve maximum growth, profitability, and adaptability.
Boost service efficiency with these 5 key KPIs for MSPs. Learn how to improve resolution time, SLA compliance and customer satisfaction with AI-driven IT documentation.
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Is password rotation still essential for cybersecurity? Learn how automated password rotation with IT Glue enhances security, reduces risk and streamlines management.
Read ArticleAutomate SOP documentation effortlessly with IT Glue’s Smart SOP Generator — turn every IT task into an accurate, shareable SOP in real-time. No manual work required!
Read ArticleAutomate SOP documentation effortlessly with IT Glue’s Smart SOP Generator — turn every IT task into an accurate, shareable SOP in real-time. No manual work required!
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