Thinking about expanding your managed services? There’s no question the benefits are myriad: Recurring revenue. Ability to scale. Long-term customer contracts. These are all desirable to the channel, particularly in today’s climate. But expanding your service model is not simple and requires advanced due diligence. Highlights of this market intelligence session, based on CompTIA’s latest research, will include insights into two critical areas: First, understanding how the end user customer handles its IT and what does or does not drive their managed services adoption behavior – particularly when faced with unexpected business challenges. Second, knowing from a channel firm perspective what operational, sales and marketing considerations must be made to achieve maximum growth, profitability, and adaptability.
Automate SOP documentation effortlessly with IT Glue’s Smart SOP Generator — turn every IT task into an accurate, shareable SOP in real-time. No manual work required!
Read ArticleAutomate SOP documentation effortlessly with IT Glue’s Smart SOP Generator — turn every IT task into an accurate, shareable SOP in real-time. No manual work required!
Read ArticleSecurely share passwords with confidence. IT Glue’s Password SafeShare offers time-limited, audit-ready access built for IT workflows.
Read ArticleQBRs are meant to do more than check a box. They are your chance to show the value of your work, spark meaningful conversations and align business goals. However, for many IT professionals, QBRs often turn into a tedious reporting exercise: juggling spreadsheets, chasing down data and trying to keep clients engaged along the way. […]
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