March 31, 2026
A better IT Glue experience: UX updates for faster, smarter workflows
Explore the latest IT Glue UX updates designed to simplify workflows, improve usability and help teams access and manage documentation faster.
Read ArticleWebinar: IT Glue and Uptime The Future of the IT Helpdesk Part 1
Watch the recording to view this interactive session on the future of the IT help desk hosted by Jason Kemsley, Technical Director at Uptime, and Alex Ford, Sales Director at IT Glue. You’ll learn how to shift from a reactive style of help desk to a proactive approach, how automation supports the scaling of IT functions, and how to manage service personalisation.
During this session, we discussed:
- How clients and ticket types have changed
- The new era of your help desk and the role of AI
- What you need to begin changing now to ensure the future of your IT Helpdesk
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March 26, 2026
QBR report templates: Deliver consistently professional QBRs with standardized templates
If you’ve ever built a Quarterly Business Review (QBR) from scratch — again and again — you already know the problem. It’s not only time-consuming, but also inconsistent, difficult to scale and nearly impossible to standardize across a growing team. For MSPs, where QBRs are critical to demonstrating value, aligning strategy and driving client retention, […]
Read ArticleMarch 16, 2026
Smart Audit: How to identify which passwords are actually at risk
Stop guessing which passwords are at risk. Learn how IT Glue’s Smart Audit for passwords helps identify and fix weak, stale and risky credentials.
Read ArticleFebruary 17, 2026
New myITprocess integration: Microsoft 365 meeting sync
Read the blog to learn how integrating Microsoft Outlook and Microsoft Teams with myITprocess streamlines QBR scheduling.
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