Webinar: Documentation Metrics That Matter

Are you looking to build robust documentation culture in your MSP? Deploying IT Glue is undoubtedly the best way to get started. But, then what? That’s where documentation metrics come into play. Identifying key metricstracking them, and tying them to ROI can turn documentation into a much more rewarding process and bake it into your MSP’s culture. 

Watch IT Glue Sales Engineer Travis Brittain, CrewHu’s Stephen Spiegel and Brian Gray, Director of Operations at Kraft Technology Group, LLC (KTG) discuss key documentation metrics, the ROI that these metrics provide, how to use these metrics to motivate your employees and much more. 

Watch now and take another step towards building a productive documentation culture. 

Fill in the form to watch this webinar

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