Webinar: The Cost of a Lost Customer

EMEA_Webinar_CostSavers-withSmileBack-nodate

The Cost of a Lost Customer

Cost savings are great for bottom line improvements but getting this process wrong can backfire, ending up costing you more money. The MSP Cost Savers Sessions are designed to give you guidance on where you can quickly and effectively make cost savings that have the RIGHT impact on your bottom line.

The cost of customer loss extends far beyond lost MRR. It causes a ripple effect throughout an organisation, negatively impacting cash flow, time, and resource optimisation. By understanding the four key pillars of effective customer retention, you can mitigate the significant impact customer turnover has on your business.

Watch this session to discover:

  • The four key costs of customer loss and what they mean to your MSP
  • The four pillars of customer retention in an MSP
  • Processes and focus points for keeping your team on track

Fill in the form to watch this webinar

June 24, 2024

Introducing Intelligent and Complete Backup Documentation in IT Glue

IT Glue now features intelligent and complete backup documentation, enabling IT pros to easily manage all their backups. Read the blog to learn more.

Read Article
June 21, 2024

Introducing Device Lifecycle Management in myITprocess

In the dynamic world of IT management, it is crucial for managed service providers (MSPs) to keep track of their clients’ hardware warranties. By efficiently overseeing each device stage — from acquisition to disposal — MSPs can improve the device performance, manage costs and strengthen their clients’ security. This consistent and proactive support also translates […]

Read Article
June 20, 2024

Setting the Record Straight on Five Key AI Myths

Sponsored By: IT Glue Guest IDC Blogger: Matt Arcaro As we approach the halfway point of 2024, IDC continues to see the increasing role of AI in both our personal and work technology personas. In many instances, AI will merely remain a technology enabler powering a capability or feature. More importantly, in others, AI will […]

Read Article
June 12, 2024

Transforming IT Documentation With IT Glue Copilot

Welcome to the era of IT Glue Copilot, a revolutionary AI engine poised to transform how IT teams handle documentation. This blog post dives deep into IT Glue Copilot, showcasing how it eliminates manual processes, enhances accuracy and boosts efficiency. Through specific use cases and real-world applications, we’ll demonstrate the tangible benefits of this innovative […]

Read Article