Webinar: Smileback Session: The Cost of a Lost Customer

Cost savings are great for bottom-line improvements. However, getting this process wrong can backfire and end up costing you more money. The MSP Cost Savers Sessions are designed to give you guidance on where you can quickly and effectively make cost savings that have the RIGHT impact on your bottom line.

The cost of customer loss extends far beyond lost MRR. It causes a ripple effect throughout an organization, negatively impacting cash flow, time and resource optimization. By understanding the four key pillars of effective customer retention, you can mitigate the significant impact customer turnover has on your business.

Join this session to discover:

  • The four key costs of customer loss and what they mean to your MSP
  • The four pillars of customer retention in an MSP
  • Processes and focus points for keeping your team on track

Fill in the form to watch this webinar

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Transforming IT Documentation With IT Glue Copilot

Welcome to the era of IT Glue Copilot, a revolutionary AI engine poised to transform how IT teams handle documentation. This blog post dives deep into IT Glue Copilot, showcasing how it eliminates manual processes, enhances accuracy and boosts efficiency. Through specific use cases and real-world applications, we’ll demonstrate the tangible benefits of this innovative […]

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Unlocking New Insights: Integrated Executive Summary Reporting in myITprocess

The digital revolution in education has transformed how teaching and learning are approached, making technology not just an enabler but a necessity. Educational institutions have been progressively integrating sophisticated IT systems and tools to cater to the dynamic needs of modern educators and learners.

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What is a Virtual CIO (vCIO)? A Guide to vCIO Services

A network provides a fast and reliable way to share resources and information from one end to another. Due to this, it is considered to be a critical resource in an organization. Any issues in a network can bring operations to a halt and may result in potentially disastrous consequences. To prevent that, you need to understand the overall layout of your network and how it functions. This is where network topology comes in.

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Network Topology: The Complete Guide to Understanding Your Network | IT Glue
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What is Network Topology? Types & How to Map It

A network provides a fast and reliable way to share resources and information from one end to another. Due to this, it is considered to be a critical resource in an organization. Any issues in a network can bring operations to a halt and may result in potentially disastrous consequences. To prevent that, you need to understand the overall layout of your network and how it functions. This is where network topology comes in.

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