Webinar: Road to Documentation Maturity: Client Onboarding

RoadToDocMaturity_Series_Webinar_Apr27-Jun22_V2

Road to Documentation Maturity: Client Onboarding 

Documentation maturity reflects how your MSP approaches documentation and how you use it in your business. Why does it matter? Well, MSPs with a high level of documentation maturity are more likely to see revenue growth, onboard new techs faster, scale effectively and maximize the efficiency of their non-technical teams.  

Most MSPs think their “courting period” is over once they finalize a sale and sign a client contract. But, any MSP worth their salt knows that this is not the case. The real magic happens during the Client Onboarding process.   

This the premise of the first session of the series. Allen will shed light on how to make your clients experience “Wow!” right from day one.  

The series will feature three sessions:  

  • Client Onboarding: Essential Steps for Happy Client – Fill in form to watch 

  • Documenting Your Documentation – Thursday, May 20   

  • Client Asset Documentation – Tuesday, June 22  

Register for part 2 and 3 of the series! 

Fill in the form to watch this webinar

October 03, 2024

Introducing BitLocker Recovery Key Auto-Documentation in Network Glue

This all-new feature in IT Glue gives IT pros instant access to BitLocker recovery keys during an IT disruption. Read the blog to learn more.

Read Article
September 26, 2024

An MSP Leader’s Perspective: The Power of IT Glue in Business Transformation

Recently, we had the opportunity to sit down with Jason LaPorte, CTO and CISO of Power Consulting, during an insightful webinar. Jason shared his journey in the IT industry, discussed the challenges of managing IT documentation and offered valuable advice for MSPs looking to streamline their operations. Jason’s career began after graduating with an engineering […]

Read Article
September 13, 2024

Introducing IT Glue’s Integration With Datto Endpoint Backup for PCs

At IT Glue, we continue to evolve our platform to provide the best possible tools for managing and safeguarding your IT environment. Over the past year, we’ve integrated with Datto SaaS Protection, offering user-level protection for platforms like Microsoft 365 and Google Workspace, and Datto BCDR, delivering server-level backup protection to ensure business continuity. Today, […]

Read Article
August 29, 2024

13-Point Checklist for MSPs to Secure IT Documentation

Find out the 13 essential questions MSPs must ask themselves to completely secure their clients’ IT documentation. Read the blog to learn more.

Read Article