MSP How to: Solve a Ticket in Under 1 Minute

Join the first in our ‘MSP how to’ webinar series where we show you how it is possible to find all the information you need to solve a ticket in under one minute!

During this webinar, we take you on a deep dive into the IT Glue solution and, through live demos, show you exactly how it helps over 4,500 organisations increase service desk efficiency and reduce the time it takes to solve tickets.

For those of you that don’t already use IT Glue, you can build on this webinar by joining one of our Roadshows and having a go yourself in one of our interactive sessions.

The webinar will cover:

  • How your team can meet SLAs quicker and pass these benefits on to the customer
  • How, even when needing escalation, IT Glue keeps tickets moving and prevents them from getting ‘stuck’
  • How each feature in IT Glue contributes to saving time and boosting your bottom line

Date: Thursday 13th September 2018
Time: 11:00 am BST
Duration: 45 mins

Fill in the form to watch this webinar

May 17, 2024

Elevate Your Business with vCIO Services: A Comprehensive Guide

A network provides a fast and reliable way to share resources and information from one end to another. Due to this, it is considered to be a critical resource in an organization. Any issues in a network can bring operations to a halt and may result in potentially disastrous consequences. To prevent that, you need to understand the overall layout of your network and how it functions. This is where network topology comes in.

Read Article
Network Topology: The Complete Guide to Understanding Your Network | IT Glue
May 16, 2024

What is Network Topology? Types & How to Map It

A network provides a fast and reliable way to share resources and information from one end to another. Due to this, it is considered to be a critical resource in an organization. Any issues in a network can bring operations to a halt and may result in potentially disastrous consequences. To prevent that, you need to understand the overall layout of your network and how it functions. This is where network topology comes in.

Read Article

Reduce Credential Stealing and Increase Security with Automated Password Rotation

The digital revolution in education has transformed how teaching and learning are approached, making technology not just an enabler but a necessity. Educational institutions have been progressively integrating sophisticated IT systems and tools to cater to the dynamic needs of modern educators and learners.

Read Article
May 14, 2024

Transforming Education: Smart IT Asset Management for Schools & Colleges

The digital revolution in education has transformed how teaching and learning are approached, making technology not just an enabler but a necessity. Educational institutions have been progressively integrating sophisticated IT systems and tools to cater to the dynamic needs of modern educators and learners.

Read Article