February 05, 2026
IT Glue’s API evolution: How we’re delivering on Kaseya’s API-first vision
Discover how IT Glue’s expanded API, including new CRUD endpoints, supports automation and delivers on Kaseya’s API-first vision.
Read ArticleRecord a Site Summary for a Client Organization
Use the site summary feature in IT Glue™ to document and organize critical information about your clients. With site summary, there’s no need to waste time trying to figure out who the main points of contact are. Avoid poor service interactions by knowing quickly and easily what the past issues with the client have been — they’ll appreciate not having to explain it all again as well.
Watch this episode of IT Glue Express to learn more about this feature.
January 08, 2026
The best of IT Glue in 2025: Smarter documentation, stronger security, better productivity
2025 was a defining year for IT Glue. Across the platform, we focused on one clear goal: remove friction from the way IT teams document, secure and share critical knowledge, without adding more tools or manual work. From AI-generated SOPs to modern password security and mobile productivity, here’s a look at the biggest IT Glue […]
Read ArticleDecember 18, 2025
Elevate every QBR: myITprocess updates that make reporting faster and more professional
New myITprocess updates make QBRs clearer, faster and more professional with custom date ranges, better branding and expanded backup insights.
Read ArticleDecember 04, 2025
5 ways Parlay Technology transformed operations using AI & automation
Discover how one MSP used AI and IT Glue to streamline operations, reduce escalations and boost technician efficiency.
Read Article