2019 Global MSP Benchmark Report

You’re just a step away! To download the full report fill out the form and a link will be emailed to you.

The report is packed with industry insights and business intelligence, and is the best resource for up-to-date information on the MSP industry. The survey captures relevant data to your business, including:

  • The financial performance of MSPs
  • Concerns regarding tech-stack
  • Issues related to hiring, training, and turnover
  • Vertical specialization
  • Current challenges faced
  • Opportunities for growth

The report is not only a fantastic resource to gain an understanding of the MSP industry and where it’s going, but also to measure how you compare to your peers.

Fill in the form to watch this webinar

February 05, 2026

IT Glue’s API evolution: How we’re delivering on Kaseya’s API-first vision

Discover how IT Glue’s expanded API, including new CRUD endpoints, supports automation and delivers on Kaseya’s API-first vision.

Read Article
January 08, 2026

The best of IT Glue in 2025: Smarter documentation, stronger security, better productivity

2025 was a defining year for IT Glue. Across the platform, we focused on one clear goal: remove friction from the way IT teams document, secure and share critical knowledge, without adding more tools or manual work. From AI-generated SOPs to modern password security and mobile productivity, here’s a look at the biggest IT Glue […]

Read Article
December 18, 2025

Elevate every QBR: myITprocess updates that make reporting faster and more professional

New myITprocess updates make QBRs clearer, faster and more professional with custom date ranges, better branding and expanded backup insights.

Read Article
December 04, 2025

5 ways Parlay Technology transformed operations using AI & automation

Discover how one MSP used AI and IT Glue to streamline operations, reduce escalations and boost technician efficiency.

Read Article