Join MSP sales expert Erick Simpson as he shares how to develop and implement critical Key Performance Indicators to provide visibility of the performance of your key operations, sales and service delivery business units in your organization. Erick will also cover topics including what to measure and how to maintain accountability of your teams in executing the tactical activities necessary to meet your business KPIs.
To make your job as easy as possible, we’ve made some nifty updates to the IT Glue and MyGlue browser extensions. Read on to find out what we’ve got.
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Read ArticleIf you’ve ever built a Quarterly Business Review (QBR) from scratch — again and again — you already know the problem. It’s not only time-consuming, but also inconsistent, difficult to scale and nearly impossible to standardize across a growing team. For MSPs, where QBRs are critical to demonstrating value, aligning strategy and driving client retention, […]
Read ArticleStop guessing which passwords are at risk. Learn how IT Glue’s Smart Audit for passwords helps identify and fix weak, stale and risky credentials.
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