Great documentation is critical to the success of any IT team because it allows for consistent execution and process optimisation.
Unfortunately, it’s not always so obvious what great documentation looks like. If you are unsure whether you’re optimising your documentation process, this session will help answer that question.
Watch IT Glue’s Solutions Engineer, Rajan Keshwala, for part one of a three-part Quick Takes webinar series designed for IT leaders looking to learn best practices for streamlining and standardising documentation including, optimising process and workflows to help streamline technician onboarding, accelerate service delivery and improve service consistency.
In this first session, attendees will learn the essential guide for optimising process and workflow documentation within IT Glue.
Topics will cover:
- How to centralise information silos into a single source of truth
- How to structure and automate documentation to view always up to date information
- How to leverage 100+ out of the box templates to get started in no time