Are you looking to build robust documentation culture in your MSP? Deploying IT Glue is undoubtedly the best way to get started. But, then what? That’s where documentation metrics come into play. Identifying key metrics, tracking them, and tying them to ROI can turn documentation into a much more rewarding process and bake it into your MSP’s culture.
Watch IT Glue Sales Engineer Travis Brittain, CrewHu’s Stephen Spiegel and Brian Gray, Director of Operations at Kraft Technology Group, LLC (KTG) discuss key documentation metrics, the ROI that these metrics provide, how to use these metrics to motivate your employees and much more.
Watch now and take another step towards building a productive documentation culture.
Configuration management is essential because it keeps all parts of a company’s IT system working smoothly and correctly, even as changes occur. It’s akin to having a detailed map of all the routes and stops in a city’s bus system, ensuring that everything connects well and runs on time. Companies rely on this to prevent […]
Read ArticleManaging IT operations within educational institutions not only presents a set of unique challenges but also opportunities for significant improvement and innovation. From dealing with resource constraints, like limited budgets and staffing shortages, to addressing the critical issue of cybersecurity, the hurdles are substantial. In this post, we’ll delve into the common pain points of […]
Read ArticleEfficient IT documentation is essential, now more than ever, as digital infrastructure has become critical for business success. The reliance on technology means keeping up with an overwhelming amount of documents — a task that becomes particularly challenging with general-purpose tools like Microsoft SharePoint. Although SharePoint has its strengths across various business areas, it doesn’t […]
Read ArticleManaging the variety of tools and solutions in an IT environment can often feel overwhelming. However, by pairing IT Glue with Microsoft solutions, you can significantly streamline your entire IT operation. Think of it as upgrading from a cluttered desk to a well-organized digital workspace. Today, we’re going to show you how this powerful integration […]
Read Article