Webinar: Smileback Session: The Cost of a Lost Customer

Cost savings are great for bottom-line improvements. However, getting this process wrong can backfire and end up costing you more money. The MSP Cost Savers Sessions are designed to give you guidance on where you can quickly and effectively make cost savings that have the RIGHT impact on your bottom line.

The cost of customer loss extends far beyond lost MRR. It causes a ripple effect throughout an organization, negatively impacting cash flow, time and resource optimization. By understanding the four key pillars of effective customer retention, you can mitigate the significant impact customer turnover has on your business.

Join this session to discover:

  • The four key costs of customer loss and what they mean to your MSP
  • The four pillars of customer retention in an MSP
  • Processes and focus points for keeping your team on track

Fill in the form to watch this webinar

March 18, 2024

Smart Relate: Microsoft Users to Devices – Bridging Microsoft Users to Devices Effortlessly in IT Glue

Managing the vast amounts of data within Microsoft ecosystems is becoming increasingly complex for IT professionals, who must grapple with the challenge of maintaining accurate and up-to-date documentation amidst overwhelming amounts of data. Recognizing this pain point, IT Glue is set to revolutionize the way IT documentation is managed with the launch of a groundbreaking […]

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March 13, 2024

What Is Intranet Software?

In today’s hybrid work world, where traditional organizational boundaries have expanded to include remote locations around the globe, intranet software has become an indispensable tool. As organizations strive to facilitate seamless communication and collaboration amid an ever-growing array of cyberthreats, intranet software provides them with much-needed cohesion and security. In this guide, we will provide […]

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March 06, 2024

IT Operations Q1 2024 Product Update Webinar Summary

IT Glue began with a singular mission and focus: to help IT professionals centralize and consolidate their IT information in one interconnected hub. This dedication stems from a deep understanding of the challenges faced by IT teams, which include navigating complex infrastructures, managing disparate data sources, and the constant demand for rapid, accurate and secure […]

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March 04, 2024

What Is Document Management (DMS)? Types of Systems, Best Practices and Benefits

In today’s dynamic digital landscape, organizations are rapidly embracing hybrid and multicloud environments to meet the demands of scalability, flexibility and innovation. However, this leads to complex IT environments, where critical IT information gets scattered across various applications, locations and vendors, making it challenging for IT teams to access the right information at the right […]

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