When we say documentation, what do you think of?
If you’re like most people, you probably have an intellectual, as well as, an emotional reaction when you hear the word “documentation.” Intellectually, you think about what constitutes documentation, and that’s probably SOPs, how-to’s, a knowledge base, that sort of thing. Technical instructions for doing things.
What’s really cool, however, is that when you expand your vision of what documentation can be, something amazing happens. The easier documentation is, the more powerful it becomes. The value of documentation compounds as you start to see all the different uses for it.
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