Date:   June 20th, 2023 11am Pacific / 2pm Eastern

Great documentation is critical to the success of any IT team because it allows for consistent execution and process optimization. Not having a clear and seamless documentation strategy for your SOPs or Knowledge Base could leave you and your business at risk of critical business issues including errors, delays and disgruntled customers.

Join IT Glue’s Solutions Engineer, Rajan Keshwala on June 20th, Tuesday, for the last webinar in our three-part series for IT leaders dedicated to learning the best practices for optimizing the process behind smart documentation including harnessing the power of SOPs and Knowledge Base best practices that will help increase organizational productivity & efficiency.

Attendees will learn a how-to guide for making documentation seamless within IT Glue, including:

  • How to prioritize SOPs that will drive efficiency gains in your organization
  • How to set a structure and standard to future-proof your SOPs and Knowledge Base
  • How to write an SOP that will boost team performance
  • How to build, share and ensure adoption of your SOPs and Knowledge Base

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