2019 Global MSP Benchmark Report

You’re just a step away! To download the full report fill out the form and a link will be emailed to you.

The report is packed with industry insights and business intelligence, and is the best resource for up-to-date information on the MSP industry. The survey captures relevant data to your business, including:

  • The financial performance of MSPs
  • Concerns regarding tech-stack
  • Issues related to hiring, training, and turnover
  • Vertical specialization
  • Current challenges faced
  • Opportunities for growth

The report is not only a fantastic resource to gain an understanding of the MSP industry and where it’s going, but also to measure how you compare to your peers.

Fill in the form to watch this webinar

March 31, 2026

A better IT Glue experience: UX updates for faster, smarter workflows

Explore the latest IT Glue UX updates designed to simplify workflows, improve usability and help teams access and manage documentation faster.

Read Article
March 26, 2026

QBR report templates: Deliver consistently professional QBRs with standardized templates

If you’ve ever built a Quarterly Business Review (QBR) from scratch — again and again — you already know the problem. It’s not only time-consuming, but also inconsistent, difficult to scale and nearly impossible to standardize across a growing team. For MSPs, where QBRs are critical to demonstrating value, aligning strategy and driving client retention, […]

Read Article
March 16, 2026

Smart Audit: How to identify which passwords are actually at risk

Stop guessing which passwords are at risk. Learn how IT Glue’s Smart Audit for passwords helps identify and fix weak, stale and risky credentials.

Read Article
February 17, 2026

New myITprocess integration: Microsoft 365 meeting sync

Read the blog to learn how integrating Microsoft Outlook and Microsoft Teams with myITprocess streamlines QBR scheduling.

Read Article